All reviews

Rating Breakdown

  • 5
    92% (5,429 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 8, 2022

great and immediate assistant. Kind person is the team (actually i was supported by Jennifer Wilson). I have the first plan in this app.. i am looking forward to see more features when ill update my plan.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi ANDREAS, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Very nice app and good support thanks for your help with my website I am gonna use it for all my stores

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alberto, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Transcy works well and their support is very good! I didn't like how the billing plans changed so I may be on the lookout for another app but they are still good for now.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Caylea, I'm Mirabel. It sounds like you had a good time with us. As you mentioned that " I didn't like how the billing plans changed so I may be on the lookout for another app but they are still good for now", I seem not to catch your point, as I have seen that my colleague is following your case, please let them know if you need further support. Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Really easy to use. Quick response when I needed help. All the app is clear and installation is quick.

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Michael, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

They have very good customer service. Garlic was very punctual in helping me and i was able to translate my website in minutes. I am very happy for now.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Belloso, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Awesome app it translates quickly and easily and not just certain areas of the whole site the entire thing. Zenny from fireapps was very helpful.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi Jeffery, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Acabo de empezar a utilizar la app y de momento parece todo bien, practico e intuitivo. Grace del soporte tecnico ha sido muy amable y me ha explicado bien todo lo que necesito para empezar con las traducciones en mi web.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jvonne, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Die App ist einfach zu verstehen, wenn man trotzdem offene Fragen oder Probleme hat antwortet der Support innerhalb von ein paar Minuten. Die App läuft sehr flüssig. 5 Sterne!! :)

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Leon, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 8, 2022

Very useful product. Not too expensive. And the corresponding speed of customer service is very fast. recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

I am really proud to recommended this APP , it's really useful and their support is very remarkable . especially thanks to Nancy for her quick support and advices. totally satisfy to deal with this APP. it is just excellent !!

Store

TEMPASY

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mohamed, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

I used This app, and their customer service response was very fast. Really like there customer service

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Syed, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

Installation de la traduction automatique sur mon site shopify effectué par un opérateur super rapidement

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Celine, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

J'ai installé récemment l'application pour traduire mon site du français vers l'anglais. La prise en main était très facile. J'ai rencontré un petit beugue mais l'équipe support était présente en chat et a aussi vite corrigé ça. Je les ai recontacté pour d'autres questions et encore une fois la réponse est très rapide quasi instantanée. Je recommande cette application surtout pour les novices sur Shopify.

Store

Myras

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Aslihan, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Very good service, quick response,the software is beautifully designed and meets my expectations very well,Recommended for sellers who have international customers, one click solution for your multilingual and multi-currency needs

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

I managed to set-up the app very quickly myself. I ran into a minor glitch that support helped me through by chat and within 10 minutes everything was solved. The language translation app is now up and running and working great. We're very impressed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Justine, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

top support very helpfull !! the app is a great and powerfull tool for your shop. if you aren't sure, just try (an enjoy) it ;)

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joseph, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

Fab App, brilliant customer service, Appreciate all the assistance in setting up the app on the store, Thank you.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rahul, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

Good.Nice Support!Fantastic customer service from Teresa. Good.Nice Support!Fantastic customer service from Teresa. Good.Nice Support!Fantastic customer service from Teresa. Good.Nice Support!Fantastic customer service from Teresa. Good.Nice Support!Fantastic customer service from Teresa.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

So far so good, the customer service is fast, efficient and helpful. Very nice people. Thank you very much Jane!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Carlos, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

April 7, 2022

Utilizzo la loro app da mesi e sono più che soddisfatto. Non rallenta ne ostruisce il sito, traduce rapidamente, molte funzionalità utili e l'assistenza è rapida ed efficiente. Tutto ottimo, consigliata!!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andrea, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency