All reviews

Rating Breakdown

  • 5
    92% (5,432 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2022

The app works perfect and the support staff is just from another level. I haven't even finished the trial and they've helped me above and beyond of what I could have asked. Totally recommended.

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Bravo, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

March 24, 2022

Ayden really helped me get set up. There were a few steps that I needed help with in the Shopify admin. So far our site looks great.

Using app

About 1 hour

Total reviews

5

Average rating

4.0

Developer Reply

Hi Alex, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

March 24, 2022

zenny la persona che mi ha aiutato a risolvere alcuni problemi sul mio sito è stata molto disponibile gentile e molto veloce. brava zenny

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Eros, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

March 24, 2022

Thank you for all the answers to my questions Great service, I recommend. They took the time to solve any problem on my site

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anthony, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

March 24, 2022

Very good support. Installed in a few minutes.looking forward to the new possibilities the app offers us.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Linda, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

March 24, 2022

I have just downloaded the app and had problems setting it up. Jennifer was very kind and helpful! She replied quick and solved the problem. For now it looks good. Thank you again! :-)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Hetényi, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

March 24, 2022

I have never encountered such kind and helpful support within Shopify. Immediately after downloading the app they contacted me via live chat and helped me set everything up properly, I can only recommend it!

Store

Mazina

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Katalin, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

I love how easy this app makes translating my store. I noticed that I'm getting frequent visits from Germany and France. This app quickly helped me translate my store so that I can cater to my customers more easily! And they have wonderful staff that are quick to respond. Highly recommend

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Aisha, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

For now it's working great. Support has been helpful. We can directly edit the translation in app which is ok, it's not very ergonomic but does its job.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dylan, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

Ich hab die App benutzt um mir bei der Übersetzung meines Shops zu helfen, es hat einwandfrei funktioniert sehr gut! Empfehlenswert!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Lorik, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

Really great customer service. So far i really like the app, very useful. I recommend without hesitation!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Alexandre, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

We use the app for our new shopify in order to offer multilanguages options. It's very easy to manage and assistance to taking in hand has been really friendly and effective. I recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alexandre, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

Best app for language translation if you want to sell worldwide with shopify. jennifer and support team helped me with the set up from my new theme and made a great work Thank you

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Laetitia, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

Great app, very useful! Help center has been very helpful for the set up, quick answers when needed. Thanks!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Océane, This is Jonathan. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

that's the best multilingual app and reasonable prices. and they offer the best customer support! Highly recommend

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Muiting, I'm Marcus. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

Simple use within the app & the translateions. Also a friendly and very good and fast support team via chat!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sebastian, I'm Andrew. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

a good app that helped me translate my website in to few different languages and multiple currencies, I recommend it

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

The customer service replied quickly and the problems were handled in a timely manner. The functions can also meet my needs.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

THe best app it help us so much with our translations The service customer is responsive and so kind!! :)

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Santiago, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

This is the best app for instant translations. It also allows you to edit the sentences that were wrongly translated. I had some problems with translating some custom code that we had added to our site but I contacted the support and they are very responsive. It got resolved very quickly. Thanks, great app, great team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency