All reviews

Rating Breakdown

  • 5
    92% (5,436 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2022

a good app that helped me translate my website in to few different languages and multiple currencies, I recommend it

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

The customer service replied quickly and the problems were handled in a timely manner. The functions can also meet my needs.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 23, 2022

THe best app it help us so much with our translations The service customer is responsive and so kind!! :)

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Santiago, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

This is the best app for instant translations. It also allows you to edit the sentences that were wrongly translated. I had some problems with translating some custom code that we had added to our site but I contacted the support and they are very responsive. It got resolved very quickly. Thanks, great app, great team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

very good, great support and easy to set up. definitely recommend this to anybody looking to expand their store :)

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Joseph, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

i recently added this app on my store and had some issues to get fixed..overall i realised its very user friendly app. at the same time customer support is really great they just helped me out all the way..special thanks to Jennifer who literally set my store with all the features i needed... thanks a lot guys keep it up.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi SANDEEP, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

Great app and a better support! can highly recommend it! I use it for different languages and different currencys.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ardit, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

The process is easy, with total control from your side. In case you are dumb as I am, the support service is top-notch

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Hector, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

This app is great for business that want to expand. The support is very good and quick. I do think it could be more clear about how to install and work with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

Great app and support, I´m new with this app but looks very nice and intuitive, good customer support :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi ÁNGEL, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

Super Kundenservice. Wir testen aktuell noch alles aus, sind bisher aber sehr zufrieden. Übersichtlich und leicht verständlich.

Using app

7 days

Total reviews

6

Average rating

4.2

Developer Reply

Hi Bennet, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 1, 2022

Amazing customer support and very fast to setup! Really impressed with how fast we managed to get localization on our Shopify store.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

J'ai utilisé cette application et pense qu'elle est très bien. Le plus, c'est le service client qui est réactif et efficace

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Malory, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

This app is very easy to use and the team are really supportive and helpful with getting you setup and running. Great customer service and perfect app for us

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Daniel, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

A really great app and great support! Ich empfehle sie auf jedenfall weiter! Wir haben sie bei uns in den Shop eingebaut und innerhalb von 1 Stunde hatten wir die Übersetzungen automatisch übersetzt bekommen und noch ein paar Feinheiten eingestellt!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi Bernd, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

The lady who helped me was verry nice and kind and help me in a few minutes! I will buy the product for sure!

Store

Dubai

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Husein, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

J'ai utilisé cette application pour traduire mon site. C'est simple et rapide. Et j'ai eu une assistance immédiate dès que j'ai rencontré une difficulté.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Emeline, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

Good app it really works as my requirement. and the app support is also very good. I get all the replied instantly and to the point .Lisa helped me. keep doing the good work . Thanks alot.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Amit, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

Jane helped me solved the conflict problem of my website, Excellent customer service, fast and kind, very impressive! I did get help right here:)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi WEI, I'm Andrew. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

great support from this app, helped me install and get it going in less than an hour. thank you very much

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Meytal, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency