All reviews

Rating Breakdown

  • 5
    92% (5,437 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2022

great support from this app, helped me install and get it going in less than an hour. thank you very much

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Meytal, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

So far everything has been perfect with this app! Everything went really smoothly with our translation!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marjo, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

The application is useful, easy to use, for all additional changes technical support solves quickly and successfully

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Karlo, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

March 22, 2022

Grace helped me solved the conflict problem of my website and the custom Spanish translation problem. Excellent customer service, very impressive! Will recommend the app to my friend.

Store

MrJoint

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wang, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

This application is the best application that you can use to develop to develop your online store...

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kenan, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

best translator in shopify their team is very helpful and kind. dont think one minute and just buy it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

The app works very well. The support reacts very quickly. I can unreservedly recommend the app. The translation works perfectly. The app is exactly what I was looking for.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi Marion, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

It's an easy to use app, the customer support is very helpful too, they are there for you if you need anything. I really like the app so far.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nina, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

Helping us automatically translate with geo locations and to localise our website. Great aftercare with their customer service.

Store

Luke CN

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Aaron, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

It helps me to add Arabic language which is not available in shopify. Currency conversion is available and effective. Customer support are very helpful and fast

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Waseem, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

i used to use this app to add the currunce converter its help me so fast to implemnt the app so i will rate it 5 stars

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rami, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

Verry good service , communication and colaborate, Thanks you verry much for your service. Good luck

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Scuriu, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

Thanks for the amazing assistance Teresa. Vey kind and fast, good assistance..... She was excellent

Store

HOLFORD

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Selim, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

Thanks for the amazing assistance Grace. You did quite a lot more than I expected. Saved me quite some time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mohamed, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 21, 2022

Initially we were kinda frustrated as there were some problems during the integration process. Our case was esclated to Dev team Johnson who was able to fix all of our issues right away. Great overall service.

Store

Kimtrue

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Daniel, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 20, 2022

Very helpful customer service. Quick to reply! Works as needed :) The geolocation was great for my store.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Samantha, I'm Marcus. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

March 20, 2022

very good tran,all is ok,It works very well, answers all my questions, and is a very handy and affordable software .thanks

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi YuWei, I'm Andrew. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 20, 2022

Great customer service. Provided everything I need to fix my issues within minutes. 24/7 support and easy to use UI.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sang, Here's Vincent. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 20, 2022

Took seconds to translate from French to English, still need to vet the translation is good but so far impressed by how simple it was to set up and launch. Also received very good support (Jennifer). I had trouble setting the currency up and she solved the issue in no time.

Using app

13 days

Total reviews

12

Average rating

5.0

Developer Reply

Hi Jean, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

March 20, 2022

the support is amazing they absolutely carry about all the install process i recommend it because of the price but most of all the human setting all up

Store

DereaX

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gwendal, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency