All reviews

Rating Breakdown

  • 5
    92% (5,438 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2022

This APP is so great that I can make my website accessible to customers in more countries. I hope my sales will increase.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ying, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

March 12, 2022

I added the app to my store and within a few minutes, Amber popped up in a chat and asked me if I needed any help. A couple of the languages weren't working and she figured out what was happening and worked out all the bugs for me. Within a very short time, minutes really, all was fixed. She really was a big help. Thanks so much Amber for all you did.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Daniel, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

March 12, 2022

I used This App to translate my store, I received great support from Molly. I do recommend them, great technical support.

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi SAN, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

March 12, 2022

fast and helpful service, support quickly responded to an initial setup problem. App was operational within a short period of time.

Using app

6 months

Total reviews

7

Average rating

4.9

Developer Reply

Hi Joseph, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

March 12, 2022

Customer support by Molly was the best thing about this app. I have never received such great customer support before.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Devika, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Incredible translation and easy to use! The best part is the staff, they are all incredible, especially Jennifer and Tony, they are always helping out with even the smallest of questions. I translated my site into two languages (that I speak fluently) and the translation was near perfect, never seen anything like it! If you want to reach more people and get your business to the next level this is the app to use!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Michelle, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Great customer service and help with configuration through live chat. Thoroughly enjoyed the experience with Transcy

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Deon, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Very cool app. Support is awesome, very functional with my site and all my business needs. exactly what I was looking for

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Valentina, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

It is a perfect, helpful, and easy-to-use app with fast responses from the support; they are professional and helped me a lot.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mohammad, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

The support has been great They fixed all the problems of the site it's great support Thank you very much for your interest in my site

Store

9SHO

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hi Amal, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

I was pleasantly surprised by the quality of this application but even more by the help service which was fabulous in particular your employee Teresa from Fireapp to whom I owe all my thanks for her help I am very satisfied and I will m subscribe to you

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alan, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Good design, compatible with many currencies and languages, and customer service is first-class, customer problems can be solved quickly, I will cooperate for a long time

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi NAN, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Really nice app I installed it super fast. Really good service. I raccomend it for a multilanguage online shop.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Raafat, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Needed some help right away and the customer service team was extremely helpful in setting up the app. Works flawlessly

Using app

6 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi Sagar, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

Great customer support. As soon as we installed the app there is someone to help us. Still in trial with the features but everything looks nice & functional

Store

BARBOZA

Using app

About 1 hour

Total reviews

6

Average rating

4.8

Developer Reply

Hi Serga, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

I'm still trying out the app for our website but the customer support is very helpful and proactive!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Roshan, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

This plug-in is very easy to use. The conversion of currency and language in it really helps me, and the customer service lady is also very patient to help you solve your problems,

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chen, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

i use this app and customer service is fast and helpful. Hope this app can get us to reach more countries! thank you!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vidacasa, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

March 11, 2022

nice service and function. Several stores using this app. No BUG. Pretty nice translation. Always there to help me!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Victor, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

March 10, 2022

I am very happy that I got full help from the customer service happy work day I was very happy and learned the knowledge

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Yinlan, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency