All reviews

Rating Breakdown

  • 5
    92% (5,438 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2022

The support team do help me to do some customized setting, and it solved my problem for several times, thanks a lot! It does matters!

Store

POURX

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

March 4, 2022

Very good support, extremly fast and reliable. The app is great, many possibilities to customize individual languages. Keep up the good work!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alexander, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 4, 2022

very good translation application, so the support is very active, especially the technician chouxie she is great is listening

Store

FLAMLED

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi DAVID, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 4, 2022

I use this app to do translation. it works well and great support! it works well and great support!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 4, 2022

Funktioniert einwandfrei! Ich hatte ein kleines Problem mit den Währungen. Innerhalb von 5 Minuten wurde es per Chat durch Jennifer gelöst! So geht Kundenservice! Bin mehr als zufrieden! :)

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jennyfer, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

It is very easy to use, and the customer service support is also in place. It is definitely recommended. It is a relatively easy-to-use app in the same type. I will recommend it to more people. I hope that the seller will become better and better.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Its reallyyy nice , TAILOR is very patient and professional to help me figure out how to use it and put it step by step,thank you so much , I hope more and more people can know your app!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zhang, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

I was frustrated starting by myself but Jennifer with tech support was patient and fixed my languages on my shop. they look perfect! so happy I stuck it out. Love this app!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Leslie, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

So far so great with customer service! 5 Star! This girl Amber installed the app for me and configured everything I needed. Very happy

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Great app, very user friendly. I had a few issues with translating languages but Dante was there to help and fixed my issues immediately. Great customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

perfect and easy app. very easy to translate and the support is also very helpful and quick. i recommend 5 stars!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Patrick, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

super application ! easy and fast ! I highly recommend. Thank you for your advice and proposal to improve my sites and help to make better

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Olivier, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Perfect service, Perfect software, Perfect tech, I have to say I like it 100%, this app helps me to fix a big problem.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Peizhi, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Tony on Help Chat has been excellent in answering our questions. The App works well so would recommend it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dean, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Fantastico!! tutto perfetto mi ha risolto benissimo il problema della traduzione, molto soddisfatta!!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi ROBERTA, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Réponse rapide et efficace aux questions posées. Merci pour cette application bien conçue et simple d'utilisation.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mathilde, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Thank you so much to Tony who helped me senting up the language translation. It took 1 minute for him to setting up... and it looks amazing, I don't have to translate myself so it's a time saving... The translation in English looks good so far. Thank you again

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Laila, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Super! I don't write these reviews much, but Zenny was amazing, she was on top of every question and had me up and running within minutes!

Using app

6 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi Gintaras, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

This app is easy to use and works very well! Plus, their Support Team is truly knowledgeable, easy to communicate with and very efficient. We definitively recommend this app.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sekoya, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

I tried a couple of translation apps already and no one was quite perfect up to now. But this one is actually perfect. It's got all the features required and the support is exceptional. Special thanks to Nancy!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Melanie, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency