All reviews

Rating Breakdown

  • 5
    92% (5,441 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2022

I used the app to translate my store to English. It worked perfectly. The support team was incredible.

Store

Blak

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Mario, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

Great App & support from the Team! Everything works great and the Free plan works just fine for me. Thanks a lot

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kirsten, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

What a good experience to talk with Nancy who help me so much ! I recommended this application to you !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tanguy, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

amazing app and great team ready to help was very easy to setup and have it running realy amazing app and great help

Store

romeisa

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mahfoudh, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

Good App! They solved me the languages problem only in 30 minutes... I recommend it. The person who help me in the problem, focus in solve it!! Very happy for this!

Store

Superb

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Pablo, Here's Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

The app works great! Also, exeptional customer service. I have tried other apps before and I confirm that Transcy is the best by far.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pascal, This is Timothy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

Great app - The Support is amazing - i can recommend it to everybody - the Support has help me in under 1 min

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Björn, I'm Matthew. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

Very good service, quick problem solving!!! Very good service, quick problem solving!!! Very good service, quick problem solving!!!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kimjason, I'm Jonathan. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

The app works great! Also, great customer service. They help you set up the plug-in in a few minutes.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sharvan, Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

amazing customer service! All my questions where answered quickly & they're extremely helpful to figure out how to set everything up exactly how you want it

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi William, My name's Andrew. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

I am starting to use the app and everything to run smoothly. Garlic is very helpfull and help me a lot with the integration. Thanks again. Tomas

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tomas, Here's Vincent. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

amazing customer services and best app ever always recommend this thanks you somuch once again publicly

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marmik, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

I switched from another translation app to this one. It took me a little while to get used to the system but once I got the hang of it was great. The customer service is excellent and the price is too!!! Very satisfied!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Kim, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

Fast and efficient service, App works well. Would be even better if we could manage conversion rate. Thanks for your help!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Martin, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

I just installed the app and still setting up. Great support help to fix problems. Thank you Jane. feeling useful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi SOCHI, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

First time downloading this app, very helpful for muti-language. Easy to use. Very nice customer service, good attitude. Recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi XIAOQING, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

Amazing customer service! The app is great if you use "free plan" too. Really easy to use it. Love everything about it

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Marta, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

Great app, fast support, all in all 5 out of 5 stars. I started to install the app and barely 2 minutes later the nice customer support person assisted me and helped me with many small things concerning my store. She created a language selection button, placed it where I wanted it and she is always by my side when I need help. In summary Super App and an Outstanding Service.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Simon, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2022

It's a great and convenient app. I got a problem with the language switcher, their friendly staff instantly and actively assisted in solving it. That saved me a lot of time.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 23, 2022

the app is perfect and the customer service of Flora was great. she did help to fix 2 issues. so thank you

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jennifer, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency