All reviews

Rating Breakdown

  • 5
    92% (5,441 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2022

This is a great app and had awesome and quick help to set up my translation. I recommend this app to everyone !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joël, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 22, 2022

Supporto live SUPER! Rapidità, professionalità e competenza, consiglio vivamente l'app. I costo del prodotto viene compensato dal supporto 24/24 e dalle funzionalità offerte.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Giuseppe, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 22, 2022

Very quick response to help me solve the problem. The APP helps a lot for international businesses. Good customer service!

Store

SHEGLAM

Using app

About 6 hours

Total reviews

9

Average rating

5.0

Developer Reply

Hi Miao, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

Such an amazing app to scale your stores. The app is very fast, fluid and convenient to install on your store. I recommend it :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brahi, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

Very kind, and useful for setting up the option for USD prices when our customers wants to turn the website into english. Thank you for the support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lorena, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

Very fast help, understandable and smooth application and thank you (zenny) for the great help (5 stars )

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wish, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

Zenny was very helpful. Took only a minute to get going. Just starting with the free version, but will move to paid if this performs as well as I think it will.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jamie, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

I am new to the app but so far it looks great on our Shopify store and gets the job done in a clean and pretty way, for low cost. I was very happy with the tech support I received today from Richcarde who helped update our store into several languages and currencies. I am not a tech person but decided to take this on today and happy I did!

Store

Millie

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi Chelsea, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

very useful app and caring support. it was very easy to implement the translating function with the free plan

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marco, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

Hello ! I just Install the App ,there was some issue ,the CS deal with the issue very fast. Excellent Support from Molly! I will update review after using the App.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mamoun, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

I was very well helped and received extensive explanations and information that I was not yet aware of. It's nice to have someone online who is compassionate and takes their time. Thank you so much for your work and support, on top quality!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Arjan, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

Customer service is amazing and fast. The translation is precise and the whole app is working smooth.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julian, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

The customer service is immediate and 100% precise and professional! I had a n immediate answer and set up of the languages and currencies of the website! The app works perfectly

Store

Biloak

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi Luca, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

wonderful and good app! After more testing the app in my shop, I'll choose that. Switcher fuction is very nice. And translated sentences are effective.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 21, 2022

it was really helpful for me. i needed to set it on header and they helped me to do it.Thank you soo much

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Federico, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2022

Great app, great support, easy to use. I was not expected a free app can do this nicely. Worked both on PC and Mobile.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2022

I just setup the app: - Support available right away to bring the tool alive. - Easy to use, I wonder a bit a bout the security when the app asked to grant so much information but the Staff says they followed all the Shopify policies. Rate 5/5

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2022

Awesome app and customer service! Highly reccomended for any business looking to implement easy current switch and translation to boost conversions

Using app

7 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi Giosue, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2022

I installed this application to translate my site into English. Everything works great! Support is available and solved my problem instantly. Thank you Jennifer From FireApps !

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chokri, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2022

I have only just installed this app, so the 5 stars are for the extremely quick and efficient customer support you helped me with set-up. I will return for a further review of the app itself once I've had a few days to explore...

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joanne, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency