All reviews

Rating Breakdown

  • 5
    92% (5,441 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2022

Excellent app, works really well, and service was amazing, they really try to make it work for you.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Faycal, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Great app...the support is really helpful and quick. Thank you. Surely, go ahead with the app and improve conversions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Great app with quick support and good help! They fixed my problem within a few minutes and the automatic translator works great!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jordy, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Good app and support too. Quick response of the troubleshooter. They offer the settings themselves. Quick response of the troubleshooter. They offer the settings themselves. The wizard responds immediately and offers help with settings. Help is free. They settle the matter immediately to set up the languages successfully.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Goran, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Great and fast problem solvers. I like this app and costumer support. Hope my UX will stay the same.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Matea, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

WOW. The customer service is like no other. Once you download the app you'll receive a message asking if you need any help. Molly sent me a message and walked me through on how to use the app and helped me fix an issue I was having. Thank you so much Molly and Transcy

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Maria, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Amazing app especially for small businesses that can't afford high class website designs !!! Not only were the employees super helpful (I didn't even have to lift up my finger haha) but the translator amazingly translated German into English! I was actually shocked at how accurately it translated haha. Changing the language and currency was SOOO easy, the people who made this deserve free ice cream for life

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sabrina, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

The app is great. Because if you have a problem, you get help from a friendly and competent employee. The problem I had was solved competently and now everything works.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Caroline, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Amazing app. super fast. Simple and intuitive interface. I recommend. Ps. A special thanks to Molly for all the help.

Store

nea-r

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Customer care outstanding! Resolved an issue in less than 2 min! Impressive! I didn't expect it! thank you!

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Andrea, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

amazing apps. molly from the customer support help me to solve my problem. she is a very good customer support.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Powa, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Just one word: Amazing. Very satisfied with the app and I've never thought that I'll say that one day but their support is just out of this world. As soon as you're setting up the app someone ine the next 5 min will contact you and help you fix some things or in general help you. And no, it's not a robot - it's a REAL person. A W E S O M E! Thanks a lot again everything went quick!!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Aleksandar, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

De momento todo genial, aun estaba asimilando en la pagina que he entrado y ya me estaban ayudando y solventando los problemas! Gracias Molly!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sofia, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Vielen Dank für das einrichten, ich habe verschiedene Apps, die erst eingestellt werden mussten, das Team hat sehr schnell und freundlich geholfen. Es funktioniert so, wie ich es wünschte. Kann ich sehr empfehlen

Using app

5 days

Total reviews

12

Average rating

5.0

Developer Reply

Hi Regina, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Jennifer helped me out and was really understanding.Was resolved in 5 minutes top employee for sure.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nick, This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Great Service! and Great design! Clean and Easy to use. I highly recommend this app for you need to have multiple language options for all of your customers. Well done!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chris, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

Nice app, jane is asuper amazing customer support. she helps me to fix all of the problem. everything is good

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Powa, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2022

A staff name Jennifer she does kindly customer service and gives feedback quickly. I was happy to chat with her :))

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 17, 2022

I just installed the app and so far things are going well. The translation is great. Jennifer from FireApps helped me out greatly with any issues I had.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gabriela, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 17, 2022

They have great support, from the second you install the app, they take care of everything and any issues that would come up, they will have it running up in no times

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hi Will, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency