All reviews

Rating Breakdown

  • 5
    92% (5,445 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2022

Great support, which has answered every question about customizing translations, editing text and links, custom Dawn theme block translations etc. Really happy with the service and the product itself :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Janis, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 12, 2022

I liked how the app lets you customize anything on the switcher, and also they have a great and fast support.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ibrahim, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 12, 2022

I'm very happy with this app, easy to use and i get a great and fast help, support andresponse! I'm finished to sell worldwide because of Trancy, keep up the good work.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Johnny, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 12, 2022

Ho usato quest'applicazione per tradurre il sito in inglese, nella versione FREE. Come traduzione sono soddisfatto e soprattutto il team di supporto è stato estremamente disponibile. Consiglio

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Roberto, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 12, 2022

Au top, super application avec un tchat en direct et très efficace. Un choix multiple pour traduire les langues Merci Ayden :)

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi FREDDY, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 12, 2022

Perfect! I want to target different countries with different languages. Thought it would be difficult and a long time process. With this app you can translate the whole page in seconds. Great 1 on 1 support!

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Oleg, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 12, 2022

Good work! they rally help my with my issue. Well work with Language Translate & Currency a long terms

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kaspars, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

Rep was patient and very helpful I needed to install converter to my site had a couple issues reached out to support and got it done thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eric, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

Very simple app! Chat is very fast! Good app ! The translations are very correct and can easily be modified +++++

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jimmy, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

Very good app for translating. Just remember to push autotranslate button or otherwise the app will push the native language for a second and it might look silly for the customer.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jouni, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

Used the free plan for 1 further language and what should I say: works perfectly. Thanks Dante for your great support - they even helped me to directly embed the switcher in my Shopify backend, outstanding service! Highly recommended.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Simone, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

Molly did really help me setting up the translation app. She was pacient and helped me very good. I think i will be a longterm subscriber

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Felix, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

Great experience with 2 different Shopify stores. The team is very helpful in troubleshooting, or just setting everything up for you. Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dino, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

I was so happy to use the app, and most especially to Grace one of its support who was very patient and so responsive that she was able to give the adjustments and integrate the app well to my store. Thank you much!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

FIRST DAY USING THIS APPS AND ALREADY AMAZED BY THE SUPPORT TEAM, THEY ARE READY TO HELP AND PROVIDE YOU A SOLUTION.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Franck, This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

teresa was kind, patient and helped us a lot. Translation works well on my site, they help us change the switcher position and it fits my theme. Thanks for that.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi TING, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2022

We have used this application for a multi-language store and it works perfectly. Special mention to the technical support

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 10, 2022

A very good app and its operation is perfect, my recommendation for this app is a score of 10 for the next clietes that add to your shopify store! thank you very much for the assistance and fast

Store

Vineze

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Fabio, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 10, 2022

I just set up the application. An agent gave me a hand, and it is perfect. Responsive and efficient, thanks for the help with the setup. I recommend

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Thierno, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 10, 2022

Affordable prices, fantastic support with friendly people, and good functionality. Many currencies and languages offered.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Danny, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency