All reviews

Rating Breakdown

  • 5
    89% (2,196 ratings)
  • 4
    5% (115 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (118 ratings)

Reviews with Text

  • 98% (2,415)
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5 / 5 Share

Dec. 8, 2025

They helped us solve the problem quickly and professionally. We have been using the app for several years now.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Transcy support team was incredibly helpful and responsive. They walked me through every step and resolved my issue quickly. Excellent service!

Store

Fitwarm

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

The experience was excellent. Their human customer service can solve problems promptly and also provide very good guidance.

Store

BOYA

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Store

KAKAVY

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great! Customer support is pretty! Recommend!!!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Todays help from Mary was excellent. Patience shown and quick simple to understand instructions enabled me to achieve everything I wanted in one quick visit. Great Customer Service . Thanks

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Store

Woodeex

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Great app. Anna is wonderful in customer service.

Store

Humans & Land

Using app

About 3 years

5 / 5 Share

Oct. 29, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Store

Carrera

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

This translation app is truly outstanding — feature-rich, fully functional, and capable of real-time automatic translation across multiple languages and countries. Their customer service is also excellent: responses are always quick, and any issues encountered are resolved efficiently and professionally in a very short time. Every time I’ve contacted their team, they’ve handled everything promptly and effectively. I highly recommend this app to anyone building a Shopify store that needs automatic multilingual translation for different countries.

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 22, 2025

Transcy makes multilingual translation effortless. Accurate results, smooth interface, and top-notch support. Highly recommended for anyone serving international audiences!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

so far so good. Everything translates as needed. Customer support very helpful.

Store

LIVLY

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Great app and great Service of Anna!

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

I can't read french but the app is great help! It translates everything very quickly and whenever there's a problem, the customer service helps a lot. Good App.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Great tool, works well. The customer support, particularly Teresa, was very helpful and went above and beyond to help with setting everything up. Highly Recommend.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Transcy has been a huge help in setting up languages and currencies for my Shopify store. The app is easy to use and offers a lot of customization options — I was able to match the switcher colors and style perfectly to my store design. Automatic translations and currency updates save me a lot of time, and the support team is always quick and friendly when I need help. I highly recommend Transcy to anyone who wants to create a professional multilingual store that looks clean and elegant!

Using app

About 12 hours

Total reviews

2

Average rating

5.0