All reviews

Rating Breakdown

  • 5
    92% (5,445 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2022

i used this app to help me do with translator. I really like how it's work. Thank you so much for this app.

Store

opmo8

Using app

About 5 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Elvina, This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 28, 2022

This app is great, the customer service is in place, the app gave me exactly the help I needed, and it helped me solve the problem in a short period of time

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 28, 2022

Zenny is the best! She help me in few second. I wasn't able to put the french version on my website and Zenny help me real quick. Easy, peazy, lemon squeezy.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

Team très professionnel et réactive, super expérience. Chat en direct à l'écoute et très aidant. Je recommande à 100%

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yanis, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

I used this app to add a currency to my e-commerce. The service was very good, I really happy to choose Translate & Currency app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Evelina, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

This is an amazing application, as soon as I installed it, they immediately wrote to me in the chat, and helped me set up the languages that I need, as well as the currency. The application is recommended for installation, many thanks to the team of this application!)

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

perfect customer service and good quality service at all. they help me find a solution to translate my website

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vito, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

The customer service is very attentive, and there are many problems. I helped me set up an application configuration that is very detailed. I can also solve it if it is not displayed. The software can import customer comments with one click. It is very labor-saving and very easy to use. Thank you very much

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi ZHANG, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

I use this app to translate the content of my website. It works well and it is fast. The translation (French to English) is not always perfect, but very close. The customer service is amazing and they always answer my questions very quickly and precisely.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Amelie, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

Free plan - Perfect, exactly what I expected and needed, the translation from French to English seems to be more or less accurate, I hope it will bring me clients from outside France.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anne, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

J'ai utilisé cette application afin d' étendre ma boutique dans le monde entier l'interfaces est très pratique à utiliser et l'assistance est au top merci Richcarde !

Store

Mycook

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Elias, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

Your application is very complete it's exactly what was missing for Shopify! Great job! Thank you !!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kecha, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

Best translation app I've tried so far. I had just some little issues that the customer service resolved in no time by chat support. I can definitely recommend it.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Gianluca, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

The app is easy to use and very clean looking. Customer support was very quick and helpful. I'm looking forward to exploring more features.

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Brendon, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

The app is really good and easy to use. The staff give you an answer quickly and they are really performant. Thank you !

Store

VOLANTE

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Louis, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2022

Super easy to use and set up. Available with many different currencies and languages. Helpful & friendly customer support, quick response.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Phat, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

Great app. Works and does exactly as it says. Yes customers also checkout using their currency which most of these converter apps don't do which is great. Highly recommend

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Atif, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

Customer service is very professional and attentive. Very patiently guide me on how to proceed next step.

Store

OUOZZZ

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

Helpful and prompt replies from staff. Translated the website to Malay successfully. Thank you Transcy!

Store

E2Ambik

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ganesan, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

I use this app to translate my website from Dutch to English, it is working great. Support service is even super great! Thumbs for Molly and Richcarde, helpful service!

Store

Belmia

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hi Margo, Here's John from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, John Transcy - Translate Language and Convert Currency