All reviews

Rating Breakdown

  • 5
    92% (5,445 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2022

¡Un 10 a la atención al usuario! Desde que instalamos la app se volcaron en ayudarnos. Nunca he tenido una experiencia tan buena como esta.

Store

Selloa

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Francisco, This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

This applications works good. Easy to set up and use! Always quick and useful respond from customer support!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Oskars, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

Amazing support! Proactively they reached out to me to help me with the switcher that was not automatically embedded in my theme. They did immediately the required development work.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Panagiota, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

The support is reactive and helps you fastly if you've got some issues. It's a nice translating app. However, I wish I could translate more than 1,000 products soon.

Store

Kaldeo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tresor, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. For your concern, our team seriously take it into consideration and try to improve it in the next releases. Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

awesome support. nancy is a real g and helped me with everything. havent used the app 100% yet but it seems promising with its features

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joakim, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 26, 2022

Just Installed this app. Flora guided me how to use this app patiently so I am ready to integrate this app to my store. Great customer service. Excited to have this feature on my site

Using app

About 5 hours

Total reviews

17

Average rating

5.0

Developer Reply

Hi Howard, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2022

Really good cooperation also if there went something wrong with the payment. Transcy is a good app for translation. It is one of the best and also with unlimited count of translation words to a fix price. Norbert

Using app

18 days

Total reviews

14

Average rating

4.7

Developer Reply

Hi Norbert, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for these conveniences causing to your experience. For your case we need to investigate further to find the root cause. I have seen that one of our colleague has sent you a follow-up email, please kindly check it for further help. Looking forward to hearing from you soon. Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2022

Great - easy and smooth translation for an easy execution on my end. Also helped out when I had issues - all-around great.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nasir, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2022

This appl has a good UI and quick, thorough support. Supports tons of languages and gives you the ability to edit on a per-element basis.

Store

Jampha

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Carina, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2022

Super gentils et efficaces !!! Ils ont résolu tous mes problèmes alors que vraiment je ne suis pas douée pour expliquer.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alina, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2022

thanks this app, we use it for our multi market, we are using this apps now, thanks Raymond, warm reply!!!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2022

Easy to install and great support. When I had a issue with the setting, they helped me within 10min. Great thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

I am just trying it out in Icelandic , hope it works. Not many app provide translate to icelandic...

Store

Hörg

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Áslaug, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

We installed Language Translate & Currency Converter. The customer service has been unbelievably supportive and helpful with our direction. Definitely a recommended app.

Store

Calay

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tyrese, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

Useful app and great cusomer service! Appreciate the support. And most importantly of course is that it can help you convert more!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Oussama, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

Amazing customer services. Had an issue with /en/ domain but they fixed it right the way. Also, I really like the fact that I can translate PageFly pages and JudgeMe reviews!

Store

SNOC

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Thierry, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

Perfect Customer service! It was easy to install and thanks to the customer service, I was able to translate everything.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nuno, Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

The service is extremely fast and absolutely great! my 5 stars are absolutely right! I had a small problem because I'm using a fairly new theme, briefly mentioned in the helper menu and a short time later it was already fixed. As I said, I can recommend the app. TOP!

Store

Vernadi

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alexander, This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

good support and app, they help me how to set it up and other things i have doubt, i would recommend for sure

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Parka, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

Very quick and easy to setup with just a few clicks. Had one minor issue of adding the chosen language to the switcher, but was instantly rectified after a very short wait with their support team.

Using app

24 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi Steve, Here's Marcus from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency