All reviews

Rating Breakdown

  • 5
    92% (5,447 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2022

good support and app, they help me how to set it up and other things i have doubt, i would recommend for sure

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Parka, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

Very quick and easy to setup with just a few clicks. Had one minor issue of adding the chosen language to the switcher, but was instantly rectified after a very short wait with their support team.

Using app

24 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi Steve, Here's Marcus from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 24, 2022

Great app, and great costumer service. This app works perfectly for translation. I have tried several, and this is by far the best.

Store

SMOO

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joel, My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

Customer Service was prompt and very helpful, managed to integrate another language on my website easily. Special thank you to Flora!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Haya, Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

I like what the app let me do with my online shop, also I love the attention from Amber!!! Loved the help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi NAYLA, This is Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

I have only just started using this app. The customer service so far has been 10/10. They have made suggestions on how they can help me without me even asking them first. they are all over it.

Store

LOVEBYT

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tash, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

Muy buena aplicación, un gran soporte, ayuda para todo tipo y las 24h del dia, no hay ningún problema con la app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Edison, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

Excellent support! The app is great for anyone looking to localize their website, including translation and currency.

Store

KLIK®

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Fayad, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

I used this app to help me translate our store to Dutch. It works as expected. Five starts for this nice feature.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lazaros, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

Quality support, thank you so much! App is amazing! We had some problems and they managed to fix it very quickly!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

someone is here to guide you so you cant be lost. A lot of choice for the languages and the currency

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Darlène, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

It was very easy and helpful so I can manage my store and make very easy for the customer when they visit my website .

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ali, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

very fast and friendly support, fixed the problem within a minute ! can recommend ! have to try out the app but the customer support is amazing

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Deven, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

One of the best Support teams for sure, Raised a request and Flora from the support team got back to me in minutes and helped me with setting up the app, Must have app and looking forward to use them long term!

Using app

About 9 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Alaa, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 23, 2022

This app is a lifesaver! Easy to use and versatile, definitely worth upgrading if you try the free version. Asking support on a Saturday night? They got your back. Five stars.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Liceth, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2022

Very simple to use and easy to handle. I had some difficulty but the customer support was responsive

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Abdouzeid, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2022

i really like it , it is a usefull application , i translated my online shop from english to german

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fatima, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2022

They were all the time online and help very proffessionally. Solve all my problems . Great service...

Using app

2 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi Esra, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2022

Great customer service as they helped me out to set it up correctly since i downloaded it. 10/10 would download it again

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luca, My name's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2022

Very nice and customer service helpful, i had a problem and they sold it really fastly. I can ask everything they are here for us

Store

RNGAD

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leo, Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency