All reviews

Rating Breakdown

  • 5
    92% (5,447 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2022

Nancy did help me translate my shopify store and now im able to sell in different languages so GB US and France

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi INline, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 20, 2022

It's a very good application. It's very easy to use and the automatic translation is a feature that help me a lot. The support is good and responds fastly. I recommend this application.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi CHRISTELLE, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 20, 2022

Really best support ever and I am not exaggerating. Furthermore, if you want to save a ton of time translating, I would definitely suggest to select this app.

Store

RE-LAX

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 20, 2022

Amazing customer service, they helped us solve our problem very quickly and swiftly. They respond super fast and they are very professional. Thank you for the assistance.

Store

her-age

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 19, 2022

Easy to use. Great customer support. It perfectly solved my problems in selling in different countries and regions.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Eden, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 19, 2022

Good translations and great customer service. average pricing but definately worth it if you want broader regions to sell

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Yuan, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 19, 2022

Best translation app. The translations work perfectly. The app is very easy to use and you can customise it very well. The support is fantastic very kind, fast and helpful. I am super happy with the app. Thanks a lot

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Hi Maria, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 19, 2022

The app has a very good functionality and a great customer service. They are very reactive in the chat and could immediatly help me with my questions.

Store

Seedor

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wundr, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 19, 2022

Great service from the staff, I have had great support and my store is now ready to sell globally!Thank you!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 19, 2022

All good! Big thanks Dante for his prompt support and assistance! Everything was installed in a couple of minutes ! I recommend this app!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tatyana, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 19, 2022

I have used this app for adding another currency on my website, and it works well, and their support team is helping me a lot when I get stuck on the setting.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Flora, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Very helpful! The customer service is amazing!Thanks to Flora who help me and figure all the issues i have !

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tai, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Great service, would recommend to anyone looking for an easy to use service, free plan works well for one language.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fancisco, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Thanks to Molly who help me and figure all the issues i have ! It works perfectly and this gonna be a must have for my shopes

Store

sooundy

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leonard, Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Super easy and super good customer service. I was able to install and start using on the web very quickly.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mar, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Very great app and very good support (thank you Richcarde for your help). I was disappointed with Langshop but this one, I recommend :)

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Mickael, I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

great user experience and customer support, great for internaciona business and good for customer service

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Víctor, Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Amazing app!! Very helpful! The customer service is amazing! They reached out themselves to help and suggest the best, and the app works perfectly fine!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yasu, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Amazing must have app for your Shopify webshop. I needed some support for an optimal integration. The support was very friendly and quick! The free license is far better than any other translator I tested.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lisanne, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2022

Really helpful. The translation is pretty good. Unfortunately, in order to edit the translated text of even only one selected language, it’s nescesary to upgrade to a payed plan, which I can’t do yet until I get more steady sales. It would be nice if it was possible to edit the translation of one language only, even on the free app

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Simcha, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. For your concern, I have noted this point and consider to include it for future update. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency