All reviews

Rating Breakdown

  • 5
    92% (5,448 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2022

Very nice support, still testing the app and will edit review if I found any issues, but so far so good

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Mohamed, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

The translator really works very well and the language is translated imediatelly as you enter the page. Also the support team is very helpful! Thank you!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Razvan, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

Great integration with the Shopify Shop and very helpful customer service. The best app I've tried so far. Recommended !

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gabriel, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

Excellent Customer Service. They were quick to respond and even offered to help with setting up. Highly recommend.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Anika, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

So far the best app for translation. I really recommand. The staff is also very professionnal & help you to fix things if you have any problem very quick by live tchat. I love it ! Thank you so much.

Using app

8 days

Total reviews

8

Average rating

4.8

Developer Reply

Hi Delphine, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

I'm the eshop owner and I can just say: I can really recommend the Transcy App. Why? The App is really practical and intuitive and.. they have really I'm the owner of the e-shop and we are using Transcy App. The app is really practical and intuitive - but what is main for me - THEY HAVE REALLY FAST, HIGH-QUALITY AND PROCUSTOMERS SUPPORT SERVICE. Why I'm writing it in capitals? Because this is what we need when we have some unexpected technical problem with combination of some technical aspects..my problem wasn't standard daily task but it was solved in few minutes after my message (by their technicians) - and with great feedback and communication from Transcy support. So THUMB UP and THANK YOU.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michal, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

It's a perfect response that's There's no app that's more perfect than this. If there is a problem, solve it within a few minutes. An employee named Flora is perfect.

Store

082plus

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi 智源 金, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

A cute girl with so much patience, I met some problem at first but finally it works, thanks Chouxie

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi 飞 乔, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

I use this app for implementing multiple languages and currencies. It works so well with nice UI of their admin page. Also, if you need any support their staffs are responding so fast. Thank you so much for this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shimizukinji, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 13, 2022

amazing app ! i like it so much , becouse translate my site fast and quick , and have 24h support ! i recomended !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dimo, This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 12, 2022

Incredibly fast customer service! Helped me immediately install my app. Thank you for the kind and helpful service!

Using app

17 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi Tracy, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 12, 2022

App worked just as I'd hoped it's very easy to use and Andy was a great help when setting it up any issues were quickly resolved.

Using app

10 months

Total reviews

11

Average rating

4.6

Developer Reply

Hi Bryn, I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 12, 2022

Thanks Grace for the Help !! Really good app It's working really well, my customers can now navigate in differents langages

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 12, 2022

Andy did an excellent job, very efficient. Would definantly recommend to my friends to use this app.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sum, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

So far so good the apps work for my website. I recommended this apps for multilingual online shop. The plan also affordable and good quality. Also their support team really quick response and helpful. Thank you and hope to grow together see you on top! Request: I hope it can be integrated to my mobile apps later. Keep up the good work.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Prameria, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks so much for your feedback. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

amazing set up support and easy to use! compare to other providers really affordable. I do recommend the app.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Christina, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

Easy to use, and very quick to install. Flora helped me set things up, thank you so much for your help!

Store

PURNAMA

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Purnama, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

They have been really helpful in starting to change my website over for all currencies. Thanks for your help.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jordan, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

Exceptional assistance assisted me in everything very kind and very competent, and the app does the function it says so you won't find any surprises say

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Victor, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

Support is awesome! I got help from Lisa right away after installing the app. She made sure I understood everything. Very fast to install and easy to use!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Timi, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency