All reviews

Rating Breakdown

  • 5
    92% (5,448 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2022

Very nice. Service is nice. They always help me do every details. And they really provide 24/7 service. Always here to help.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Victor, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

The app is wonderful and The tech support is very nice! The support help me that add the currency and language swithch on my website !

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tristin, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

I believe that the application is recommendable and fulfills a function. In addition, there is a very helpful staff that responds at all times.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Grzegorz, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

The customer service is very patient to help us solve the problem, because the background settings are a bit cumbersome and afraid of making mistakes, the staff asked their internal programming team to help us check the problem, and finally solved our problem very well. very satisfied

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Huangyu, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

Very convenient APP ,Customer service solves problems quickly,Thank you.Recommend to everyone,Very convenient.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Li, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 11, 2022

Useful app. Basic functionalities with free version so upgrade is recommended. You should give it a try.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Man, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

I used this app to let me translate my store. Really a great app and good customer service. Highly recommend.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mary, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

Thanks to Andy! the app works and the service is amazing! -------------------------------------------------------------------------------

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Faviola, This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

very helpfull, they worked through all my request and their costumer service is very good!! Lisa made all the work

Store

Cklico

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Asmik, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

I just downloaded the app and had my website translated in seconds and a new currency added without any effort. Molly from the customer team contacted me to finalize the set up and the service was brilliant! I am ready to start selling to more markets now - I never imagined it would be soooo easy :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kasia, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

Easy to use and first class support! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ The pricing is unbeaten. Would recommend this to every shop owners who wants to expand the sales field.

Store

PURISH

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi Lucas, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

customerservice was quick and very helpfull. And the app is easy to understand. I worked with other languageapps, but not very happy with it. I hope this will be the solution

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andreas, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

soooooooooooooooooooooooooooo nice soooooooooooooooooooooooooooo nice soooooooooooooooooooooooooooo nice soooooooooooooooooooooooooooo nice

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

I used the app for translation for my shopify store, the on-site chat provides fast services and work with a nice and polite attitude.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

Easy to set up. I had a problem with my translation and the support was very friendly and helpful - solved the problem fast!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gadgetto, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 10, 2022

Great App! Right after installing the app, I was able to get immediate help for setting up the app. This app provides both language and currency features and I found this app efficient, easy to use, and structured.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Valerie, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

June 3, 2022

Daisy was reached out to me without even asking and solved the problems in a few minutes! she was really patient and knew what mistakes could have been the root of the problem without even telling her!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mathusha, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 9, 2022

I tried this app because I wanted a fast translation to new languages, and that's exactly what I found! Easy to set up and great customer support also with the free plan.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Federico, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 9, 2022

great app that is really easy and simple to use. amazing customer support that helps you even with the free plan!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Angelo, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 9, 2022

The best app for translating languages and currencies I have tried, and a good and super-fast helpful customer service :)

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Michael, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency