All reviews

Rating Breakdown

  • 5
    92% (5,448 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2022

awesome app, really easy to use and fast support. my shop currency switches fast and the location tracker is great so the cursomers always see the right currency

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Roan, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 4, 2022

Just got started and need to learn how everything workes. Molly (agent) helped me out very nice. Great app, also in the free plan.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Simone, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 4, 2022

Very useful! I definitely recommend to subscribe to the Starter. They give so much options to edit your store. The customer service is wonderful. They reply quickly and will help you when you need help!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nanci, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 4, 2022

So helpful! Flora is such a great help. After minutes of installation, she already messaged me and we set up the app together. Couldn't dream of better support! Also, the app works well, my shop was translated in minutes. A must-have!

Store

Mozzis

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Daniel, Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 3, 2022

Super helpful and straightforward. Easy to use. Basic must-have in any online store. I know this will help with my Spanish clientele.

Using app

8 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi Tanza, This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 3, 2022

The support team was on time and short out my issue. Overall this app is great and very useful if you are having the multi language stores!! Give it a try, you won't regret!!

Store

GENFLOW

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shan, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 3, 2022

Despite the fact I wasn't able to translate every single thing via transcy, the support was very fast and helpful. They managed to resolve all my issues in a matter of minutes.

Store

BeeWood

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tomáš, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 3, 2022

This App is very good, the translation works very good and the Service is also very kind and helpfull !

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Justin, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 3, 2022

다양한 여러 나라에 제품을 알리고 싶어 이 앱을 설치하게 되었습니다. 플랫폼에 익숙하지 않은 부분 까지 친절하게 미리 신경써줘서 참 고맙고 좋았습니다. 물론 더 많은 시간 사용을 해봐야 겠지만 아직 까지는 대만족 입니다~!!

Store

COOLABO

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi YiRalph, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 2, 2022

helpfull for international costumers, the language barrier is almost gone now thanks to transcy app.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Roy, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 2, 2022

I used this app and it really helped me a lot, the services were perfect and helpful ! I would recommend this app to anyone who wants to have different language options on their site

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Shannon, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 2, 2022

The support team was incredibly helpful with the installation. Were available to help set up my custom install from the get-go. Lisa on the support team helped from start to finish. The app does exactly what we needed.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Stanislav, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 2, 2022

This app offers great customer service and an app that works quickly as seamlessly. Thank you for your assistance!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gabriel, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 2, 2022

I received rapid and effective support on the Language Selection bug that I have had on my online store!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shohreh, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 1, 2022

a very useful app I recommend for all new users, it is also good according to price and performance. very fast customer service is an extra plus.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yasar, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 31, 2021

Response quickly! Feel good now! Customer service is great! Next, they will help me to create a language selector design that will fit your store design!

Store

ibfun

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi William, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 31, 2021

This app is great. It was a little bit difficult to set up at first, but the chat support responded immediately and helped me right away. Would recommend.

Store

AnteAGE

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Connor, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 31, 2021

The app works really well. The automatic translations are already way better than the others I got before. Great customer service also!

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi Julie, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 31, 2021

Best customer care! perfect! They help you in all the steps - thank you so much! hopefully, this will help me get better sales worldwide!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicolette, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 31, 2021

I just bought this app but so far so good. Customer Service is great, they answer very quickly thank you!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Guillaume, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency