All reviews

Rating Breakdown

  • 5
    92% (5,448 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2021

I highly recommend it! great service and fast plug n play. very fast customer support and they solved my problem quickly as expected!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Carolina, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 30, 2021

Great app, I use it for all my stores. Love how I don't need to add translations myself and it does it all for me.

Store

JORZANO

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jordan, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 30, 2021

Easy to use. Great price for so many settings. Very helpful and quick support in chat. Thank you for this plugin! :-)

Store

AURAPOL

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michal, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 30, 2021

there was a bug issue translating the seem the Paypal button and a line under, the translator was writing the same sentence, again and again, each time we click on the product's options, it was solved, excellent service and communication.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wassim, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 30, 2021

I have worked with many translation apps in the last few years working with Shopify and now I have found my favorite translation app that i will be using on all of my customers stores and our company stores! Thank You Johnson for all of your support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jimmy, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 30, 2021

我用了這款插件非常好用,功能很强大,支持所有页面翻译,支持全球的语言,还可以直接设置全球的货币,很方便,可以自動翻譯,也可以手動編輯,強烈推薦好用,还有7* 24小时在线客户可以提供帮助,值得我们拥有

Store

Zikko

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zhou, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 29, 2021

super helpful and working very fast reply speed also super fast they changed code what I want, and made it clearly thank you ~!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Khalid, I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 29, 2021

I had some difficulties with setting the app, but they helped me really quick. They're really helpfull and very professional!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Katerina, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 29, 2021

i have now installed it on my 2nd store and am very satisfied. support took care of the errors right away.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Joel, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 29, 2021

Jane, the service attitude is very good, very serious and responsible for the work, very timely and patiently answering questions, and helping to solve all the difficulties encountered

Store

Vaydeer

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zhangfeng, My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 28, 2021

The service is very warm, it's also very powerful and well-developed In order to help me finish, two people have come, is really very careful, careful, concentration

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Can, Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 28, 2021

I've been using Weglot, Langshop, Languify but Transcy is by far the best everything is translated perfeclty and the support by Lisa is amazing, Don't loose your time and money Transcy is the what you need and will save you a lot of time to do others things. Thanks

Store

JOYLLIA

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Etienne, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 28, 2021

I just installed the app and worked it through in a few minutes. It looks very nice and easy though I was not aware of how to use it, But Andy really come helped me alot to set it up and Now everything looking soo good, and had no compatibility issues with my shop. Hopefully everything will be ok! The support is also very good

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jur, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 28, 2021

Ottima app. Servizio di assistenza eccellente. Risposta immediata e risoluzione al 100% di ogni difficoltà che ho avuto. Consigliatissimo A+++

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Olga, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 27, 2021

Great APP, very easy to use and great help too. This APP helped me quickly complete a lot of translations, and i contacted help when I encountered a problem, and soon Andy patiently helped me solve it. I highly recommend it!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 27, 2021

Great support. The only app that translate pictures. They always improving and they always answer you very fast.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rachel, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 27, 2021

Really good customer service. Appreciated the kindness and initial help with the setup. Very fast! A+

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi She, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 27, 2021

Best service ever from Jane I had some issues with some translation from another translated app that translated incorrect but Jane fixed everything and many problem she always take care I love the app

Store

TAKTAI

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Kanjira, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 26, 2021

The application is so easy to use. The most useful language translation app I've seen on the Shopify store. Automatic translations are nice. You can also edit automatic translations yourself. The app support team is very fast. And they answered me at night with German time. You are amazing. Thank you.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 26, 2021

Mir wurde schnell bei meinem Anliegen geholfen. Danke für die kompetente Betreuung und schnelle Abhilfe bei Fragen.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Katrin, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency