Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,464
Reviews
Chart
#1,547
Shopify

All reviews

1 / 5 Share
May 25, 2026

DRAMA. Klantenservice is verschrikkelijk!!!! KIES EEN ANDERE APP

Store Using app Total reviews Average rating
Dutch Tufting Over 3 years 4 3.0
Developer Reply

Hi, It's hard to hear, and we're truly sorry. We know we let you down, and we don't take that lightly. We've reached out to you directly via email and would love the chance to make this right. — The Transcy Team

5 / 5 Share
April 1, 2025

very good

Store Using app Total reviews Average rating
ONESPORT Over 1 year 4 4.8
Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
May 4, 2024

Cris was very supportive and help me with all the enquires that I have with the app. I am very happy with her help!!

Store Using app Total reviews Average rating
BALKO About 1 month 3 5.0
Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
March 28, 2024

The after-sales service is very timely. Thank you to the after-sales team. This helps me a lot.

Store Using app Total reviews Average rating
DYU Italia 2 months 1 5.0
Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

3 / 5 Share
March 29, 2024

Didn't work correctly (only showed 2 currencies on the switcher, but I had selected all currencies) Switcher is ugly imo as well.

Store Using app Total reviews Average rating
Gamer Tech 28 minutes 16 3.8
Developer Reply

Hi Miguel, This is Brian from Transcy and we personally apologize for any inconvenience causing to your experience - As per check, seem that you have not contacted us via live-chat or email yet so may I know if you had this issue while setting up the app via Quick set-up or directly in our Localization setting? - Hopefully you can consider reinstalling the app and give us a chance to help you out of this issue. - One of our colleagues is reaching out you but unsuccessful, she gave you clear explanation on your case, please kindly check your email and let her know if you need further support Regards, Brian Transcy by OneCommerce

5 / 5 Share
April 1, 2024

Does as advertised

Store Using app Total reviews Average rating
DezLin Over 1 year 16 4.5
Developer Reply

Hi there, This is Louis from Transcy and we're sincerely sorry for any inconvenience causing to your experience - In relation to your issue, refusing access in app because of new pricing plan was already informed via email and Transcy dashboard since March 2023 and this was valid starting on June 2023, so to manage app, you need to approve the new pricing plan. However, although you cannot access in app to manage, the app function will be working as it should be - One of our colleagues is following your case, he gave you clear explanation on your case, please kindly check your email and let him know if you need further support Regards, Louis Transcy by OneCommerce

5 / 5 Share
March 24, 2024

So far so good, I had a little issue setting up the app but Eleonor was able to guide me through, set it up, and test the website for me. Now everything is working well.

Store Using app Total reviews Average rating
Toriant 4 months 6 5.0
Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
March 23, 2024

Really great support from Transcy, got everything sorted very quickly a great app and really easy to use.

Store Using app Total reviews Average rating
Follador Prosecco About 1 month 1 5.0
Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share
March 22, 2024

Great app, great team! My store's language needs are minimal, so I opted for the free version. Nonetheless, it's packed with features, has a sleek UI, and the team is quick to respond, eagerly helping me solve issues. Big thanks to Teresa and the other folks who assisted me yesterday. I'll definitely recommend this app.

Store Using app Total reviews Average rating
BINBOK 1 day 1 5.0
Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
March 20, 2024

top Hilfe

Store Using app Total reviews Average rating
Eternal Faith About 6 hours 3 5.0
Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
March 19, 2024

Guter Service! Einrichtung ging sehr schnell durch die Hilfe von Transcy!

Store Using app Total reviews Average rating
ruuds About 1 hour 2 5.0
Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
March 17, 2024

Excellent app , thank you very much for your assistant

Store Using app Total reviews Average rating
Qalbeen About 1 month 3 5.0
Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share
March 17, 2024

This plugin seems quite impressive with its rich features. Although it's a bit pricey, I believe it could be beneficial for generating more orders. I'm still testing it out, such as assessing its impact on website speed. Also, a special thanks to Polaris for their support.

Store Using app Total reviews Average rating
ALLGOAL 1 day 3 5.0
Developer Reply

Hi Junfan, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share
March 15, 2024

Love this app for translating our Shopify store, especially the custom liquid sections—it’s a game changer. Wishing we could tweak the custom sections ourselves down the line, but for now, Transcy’s nailing it with the auto-translate feature, something we missed in Shopify’s own Translate & Adapt app. Big thanks to their support team—Cris, Giselle, Polaris, & Bo—you folks are awesome! Got our language switcher looking sharp in the footer and blending in seamlessly with our theme. Really appreciate the help!

Store Using app Total reviews Average rating
Beardbrand 2 days 7 4.4
Developer Reply

Hi Eric, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
March 13, 2024

Very helpful

Store Using app Total reviews Average rating
Finamac LLC 4 months 1 5.0
Developer Reply

Hi Midias, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
March 12, 2024

Clara is professional and patient, anyway, she is great

Store Using app Total reviews Average rating
Tumama Kids About 1 year 1 5.0
Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
March 11, 2024

Store Using app Total reviews Average rating
CertiProf 10 days 4 5.0
Developer Reply

Hi there, This is Kieran from Transcy. Thanks so much for your great rating Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
March 11, 2024

Fanny is really great! Perfect support.

Store Using app Total reviews Average rating
BLOKK3 2 months 2 5.0
Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
March 10, 2024

thanks, good customer service

Store Using app Total reviews Average rating
Pharmacy Plus® About 3 hours 1 5.0
Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
March 9, 2024

Perfect to save a lot of time for my shop, and the support is incredible. I would definitely recommend this app !

Store Using app Total reviews Average rating
Angelenita 2 months 2 5.0
Developer Reply

Hi Alexandre, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

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