All reviews

Rating Breakdown

  • 5
    92% (5,448 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2021

the support is helpful, still to test if the translation is accurate, hope everything going to be fine

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 25, 2021

Very usefull and fast, one of the best translation app I have seen so far ! Highly recommended to you all !

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jessica, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 5, 2022

Always helpful support again and again. They always respond immediately, so I'm very satisfied with this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Thomas, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 25, 2021

The service was fantastic and I got all the help i needed in setting it up. After setup it works just as promised. Perfect!

Store

Poasana

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Patricia, My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 24, 2021

I'm just starting to use this app, but first of all, I was very surprised by the customer service of this app. Customer service started in 1 minute after installing this app. It's an awesome app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi John, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 24, 2021

Transcy is simple to install and easy to use. The support team did a great job helping me set up the app in my store. :)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Victor, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 24, 2021

Lisa helps me a lot! And the app is great. I will recommend this app to my friends. Again, Thanks for helping me, Lisa!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cooper, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 24, 2021

A very kind person in charge followed me. It was my first time to shopify and I was worried, but I was very happy. thank you.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi こびとのひとみ, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 23, 2021

Assistance est très réactif et m'ont aidé à vite mettre à jour mon site avec la traduction de tous les pages. La possibilité d'ajouter une autre devise a résolu mon problème de non accessibilité en France d'util Shopify Paiements

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Areg, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 23, 2021

Very accurate and simple translation, I had long been looking for an application that would make things simple and effective for my online site. Really good customers care!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alessia, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 23, 2021

I used this app to help me translate my store and help it to open to the international market . very helpful

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ibtesam, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 23, 2021

This app is quite good!! The functions are easy to use, and the support is very patient and responsible. If you have any questions, he/she will help you patiently. Jane is very warm hearted and nice! I am very happy to use this app!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi HuangVivi, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 22, 2021

Great help ! Everything works great. We like this app a lot and we will use it in our store. The use of this application is very intuitive and simple.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bolesław, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 21, 2021

This app helped a lot for the translation on my Store. The service is awesome, Jennifer helped me getting all set up in no time! Awesome!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anna, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 21, 2021

The app is magnificent and easy to use in comparison with others with the same function. The Customer Service is great also. You should definitely go for it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Christian, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 21, 2021

I have started using it today because I feel I'm losing sales in international countries. So far both the app interface and costumer service are amazing!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Aikaterini, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 20, 2021

This is how a company should work by servicing their customers :) If all companies worked like this, my job would be much easier as an online business owner. Awesome service! O.Stefanson Forest Kids Norway

Using app

Almost 2 years

Total reviews

6

Average rating

3.0

Developer Reply

Hi there, This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 19, 2021

I got very good support by Lisa during the hole implementation of the translation app. Will try it for 7 days now and see how it work, but seems to be good:)

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 19, 2021

j'utilise cette application gratuitement car je voulais traduire ma E boutique en une seule langue ( Anglais ) c'est plutot simple d'utilisation et le service support est tres reactif , ils m'ont automatiquement orientés

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pauline, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 19, 2021

This app is really excellent it works well and they provide very good functionality and its very easy to navigate.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dominic, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency