All reviews

Rating Breakdown

  • 5
    92% (5,448 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2023

I'm making a website from the scratch with shopify. It's a complete new world for me so I need and searched for easy and friendly apps to help otherwise it would be impossible . I found this app very user friendly , very intuitive and easy . I'm translating from English to Portuguese and my suggestion is to implement portuguese from Portugal because in the app is portuguese from Brasil that have quite a few differences . If that is implemented than for sure my opinion will be rated to 5 stars . But I must say that it's easily correct in the editing . I assume that won't be a problem in french , german , italian etc because this situation it's only with portuguese/brasilian portuguese .I must add that the support is amazing . Quick , professional, skilled and very polite staff.Overall I'm very satisfied

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ivone, This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. For your concern as Portugal language in Brasil has a few differences, I will note this point and improve it for future update. Also we allow users to edit their translation if the translation does not reach your expectation, you can try to edit it. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 27, 2021

The best APP for translate page and the best support. With everything I needed, they helped me! :)) )

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi TADA, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 26, 2021

wonderful app that was able to auto translate language and currencies exactly how we needed. Even better instant customer support. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zico, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 26, 2021

Pour le moment tout se passe super bien, et le SAV est super réactif. Ils répondent très rapidement. Merci !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ghali, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 26, 2021

I used this app and it helped me a lot and made the translation easy also the costumer service assistance was great they helped me with everything i needed.

Store

VessFi

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 26, 2021

overall the apps is good, they help translate the language step by step, and also the support there are very kind and patient. Strongly recommend other shop to use it if they want to target bilingual market

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Rousson, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 25, 2021

Easy to use application with comprehensive function. Online chat support is efficient, friendly and patient.

Using app

7 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi Lisa, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 25, 2021

Online customer service is very friendly, online at any time, to help solve various problems, the APP has a comprehensive function, can take into account all the functions

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Dawei, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 14, 2021

Nice user interface. Lot of options. One of the few to support Image Translation. Really good customer service!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Davy, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. For your feedback about our app such as the loading speed, we have noted this point and try to improve it for future update. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 23, 2021

Amazing service. andy did everything quickly. i must say that the team is fast and quick to respond..

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Garik, I'm Diego from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 23, 2021

I am having a nice experience so far with this app, it's simple to use. I started with the free version then switched up for a paid option because I wanted to add more languages and currency. I recommend!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Brenda, Here's Timothy from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 22, 2021

Great app! It delivers what it promises. The customer support quickly responded to all my questions.

Using app

About 5 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Thiago, My name's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

It's a great app. I love it. I consulted a lot of questions, and they all helped me solve them. I was very happy to use such an excellent app

Store

Sioloc

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shaofan, Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

The experience is great, the customer service staff are patient and give you guidance, and the pages are all set up in a stylish style that suits the customer's habits.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yong, This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

Fantastic customer service with this app, really helped us out a ton! Hopefully I can continue to use this for my store for a long time

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jude, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

The service helps me a lot that it achieves what I want in my online store. The employee of IT is very friendly!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi 康 袁, This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

Lisa was such amazing help and guided me through the whole process which made everything easier and understandable for me. Thank you so much for the kind help

Store

Autru

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yanru, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

This app is user friendly. And their customer support is super helpful, they help me the problem immediately, so highly recommend this app if you need to make translation.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi CheungYuk, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

I used This App to modify some of the translation in Arabic, special Thank you for Chouxie She was a great help to me

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Faisal, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 21, 2021

The app works great! doesn't slow down your site. Customer support is EXTREMELY HELPFUL!!!!!! They're the reason this app takes your experience to the next level!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi Yat, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency