Transcy: AI Language Translate
Transcy Shopify Language Translation & Currency Converter
Rating
4.8
feedback
5,903
chart
#1,186
All reviews
Rating Breakdown
Review RSS Feed
Oct. 16, 2021
I use the app for translating from German to English and for currency conversion € to US$. The result is very good, even if you have to manually edit/translate some passages. This happens with hard-coded texts and/or texts for data protection etc. when too complicated word/character combinations make the translation impossible. However, the app offers a warning so that you don't have to search for a long time. I also had a technical problem that was solved quickly and very professionally by Customer Service! Thank you for that. All in all, I am very satisfied with the result so far.
Hi Ralf, Here's Doris from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Doris Transcy - Translate Language and Convert Currency
Oct. 15, 2021
I am using the new dawn theme and translated my entire shops in no time. The translation was very accurate from German to English. Also there is a greta feature to overwrite the translation manually whenever you think it's needed. They offer a great support, blasting fast answer and answered my question. Thanks again. Great product
Hi Samuel, I'm Bernice from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bernice Transcy - Translate Language and Convert Currency
Oct. 15, 2021
Au top, le team est la 24h je suis tres satisfait. Si vous avez un probleme ils ont la avec vous sans hesiter. je recommande !
Hi Murat, This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Adela Transcy - Translate Language and Convert Currency
Oct. 15, 2021
Immediate response to user needs It is a very good experience Very good service Very friendly customer service Thanks Chouxie and Lisa
Hi 善彬 陳, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
Oct. 14, 2021
Easy to use, fast and nice website. Good translater, very good customer service who helps alot! Very god!
Hi Tobias, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency
Oct. 14, 2021
downloaded the app and had some questions but they have great customer service, also works perfectly with what I need
Hi Carla, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency
Oct. 14, 2021
Je suis agréablement surpris par la facilité d'utilisation de cette app et, cerise sur le gateau, le service client est impeccable. 5/5
Hi there, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency
Oct. 14, 2021
The service is amazing. Even if you go for the free plan, the attention to the customer is first class. Inside this plan there are also many options to customize the translations, being able to translate an unlimited amount of characters.
Hi Pablo, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency
Oct. 14, 2021
Wow! Want a free and easy way to translate your site to another language? This is it. Who doesn't need the ability to translate to at least Spanish? Easiest app I've found - and I've gone through several. I had a few questions and the chat was on point! I had an issue with the mobile feature not working and they requested access to the basic Shopify partner features and when the chat helper couldn't fix it, they sent their tech department and had it fixed within an hour. Then followed up to make sure it worked. SERVICE, baby!! That is beyond important these day. Thank you, Transcy!!!
Hi Sana, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency
Oct. 14, 2021
It was very kind and quick to respond, which was helpful! Very good app and staff!! Thanks to that, it seems that we can create a sales channel overseas.
Hi 松井敦子, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency
Oct. 14, 2021
Great support and follow up by Jane. The app interface is easy navigate and set up Overall experiences is Great
Hi Kevin, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency
Oct. 14, 2021
The product is very easy to use, the customer service responds quickly and patiently explains and helps solve the problem. Hope the next version can achieve more functions!
Hi 周传帅, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency
Oct. 14, 2021
So easy and fast to set up. In a matter of 20mins, I had my website displaying in 5 different languages. Amazing app
Hi Donna, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency
March 18, 2022
they helped me to solve the currency change problem with 2 days.Timely customer service, their dev team is also good, work efficiently.(Sorry about my broken english)
Hi LILIN, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
Oct. 12, 2021
good app, good app, good app, good app, good app, good app, good app, good app, good app, good app,
Hi SAJJAD, I'm Kiera from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kiera Transcy - Translate Language and Convert Currency
Oct. 12, 2021
Die App läuft gut und stabil. Wir hatten ein technisches Problem und der Support hat herrvorragend geantwortet und das Problem gelöst (vielen Dank an das Team für die Unterstützung). Ich empfehle die Transcy-App sofort weiter!
Hi Christian, This is Miranda from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Miranda Transcy - Translate Language and Convert Currency
Oct. 12, 2021
I like how simple it is to auto translate all my pages and that the updates are instant. I like how the support team is so quick to assist. It would be nice if the app allowed for a "find and replace" function, so that certain words or phrases could be replaced manually more easily. It would also be nice to know how to change words in the browser tab, and other harder to find places like this. But, the support team did it for me, so no worries :)
Hi Jakub, Here's Rowan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Rowan Transcy - Translate Language and Convert Currency
Oct. 12, 2021
Muito bom não sei mais que dizer ainda estou a experimentar. Desde já agradeço pela atenção dispensada e esclarecer as minhas dúvidas.
Hi Maria, This is Stella from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stella Transcy - Translate Language and Convert Currency
Oct. 12, 2021
Great and fast customer service! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hi there, I'm Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Vivian Transcy - Translate Language and Convert Currency
Oct. 12, 2021
Best app ever used, great translation and very good support. My customers are very satisfied and the experience increases are great
Hi Dzung, This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Xenia Transcy - Translate Language and Convert Currency