All reviews

Rating Breakdown

  • 5
    92% (5,449 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2021

Best app ever used, great translation and very good support. My customers are very satisfied and the experience increases are great

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dzung, This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Xenia Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 12, 2021

Very good, the problem is solved quickly. I will give priority to similar products. In short, it is my first choice

Using app

6 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi YANGHU, Here's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Fiona Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 11, 2021

so far, language translate- transcy really match my expectations, easily managable and customizable , would definitely recommend

Store

luahija

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eléa, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 11, 2021

per ora il test a una lingua sembra che funzioni bene quindi se lo store funziona sicuramente amplierò le lingue per ampliare le vendite ora sono in fase di test e sembra che traduca tutti i testi automaticamente grazie ;-)

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Iryna, I'm Daria from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daria Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 11, 2021

I still have to see how it works after a few months but the service is superb. they installed it for me so I could use it within a half hour

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Daan, This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Adela Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 11, 2021

Easy to use and a really helpful app. Plus the client service is great! They helped me with a custom change really quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michal, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 11, 2021

Really great and simple app. The help from support is excellent and fast :) I will recomd this translation app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nonhebel, This is Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Amanda Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 9, 2021

Support has been responsive. Still waiting for the website to be fully translated in order to give my complete feedback

Store

Pawls

Using app

2 days

Total reviews

10

Average rating

4.9

Developer Reply

Hi Joyce, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 9, 2021

Seems like a very solid solution. The free version is actually useful and if you ever decide to take it to the next level, they provide all functions for it. Greatly recommended!

Store

WIZION

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Timo, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 8, 2021

I used the app for automatic currency switching and it's working great. This next part is just to fill in the last characters

Store

Twsify

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Philip, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 8, 2021

I had the help of jane FireApps who was instant, effective, kind and helpful. Thank you very much for your prompt and effective assistance.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Annalisa, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 7, 2021

Excellent customer service, quick to respond, and the app works great Thank you Lynn for your excellent service

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Saeed, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 7, 2021

i was impressed with the work. i tried many apps until i got to this one. i will definitely recommend it to anyone who sells oversea

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eureka, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 6, 2021

Good Customer Service, The team provides me with solutions every time I reach them. Thank you guys

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Abdullah, This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Xenia Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 6, 2021

so far it is working ok and i think it is a very useful app for international market selling and for information

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Christabel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Christabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 25, 2022

La atención muy personalizada, amable y atenta, todo se resolvió en muy pocos minutos. Agradecido .

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hi Carlos, I'm Daria from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Daria Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 5, 2021

Transcy 是人性化的翻譯軟體,操作介面直覺,同時客服人員相當可靠且非常有耐心,儘管修改翻譯過程遇到一些問題,客服人員還是不厭其煩的幫忙處理,是一個非常良好的翻譯軟體,之後有別的網站也會繼續使用。

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi 傅劑綾, Here's Amanda from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Amanda Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 4, 2021

I used this app to offer translation to my store hope it work efficiently for my customers. The support time was timely and offered assistance.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Manuel, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 4, 2021

I have used it in a couple of sites and everything work correctly. In addition Jennifer is really nice she help me with a situation. Thanks Jennifer

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Adrian, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 4, 2021

The best support and applications ! I can recommend it, they helped me with the setup. Feel free to download the app, it's great

Store

Decoraq

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Aleš, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency