All reviews

Rating Breakdown

  • 5
    92% (5,449 ratings)
  • 4
    4% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2021

I like Jane. she is so good.If you don't understand. She'll help you out.The software is also very useful and easy to operate

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 17, 2021

The app it works perfectly also in the free mode, and the customer service is amazing. Kate was super helpful and she provided a perfect and fast service. i really suggest Transcy!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Giacomo, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 17, 2021

Lisa and the dev team helped us out tremendously. The response time was very fast and kept us updated with their progress.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 16, 2021

I love the application; however, it is late in the evening and I am sleepy. This is the second application that I downloaded tonight to translate my online store. The first one was too complicated. Transcy is simple. For the things I did not understand, a nice lady helped me understand.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi ShaShanah, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

July 3, 2022

l'application est assez intuitif et facile d'utilisation. Il faut cependant venir corriger le texte traduit de temps en temps. le support est présent et réactif. je recommande

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Korian, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. As you said that "one suggestion that I want to propose is that it would be much better if it updates the translation for each content change", yes our app can do that with the function called "Auto Update translation" and this function is available on Essential plan. Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 16, 2021

really helped me to sell in my home country, Finland. Would recommend this to anyone who is looking to sell more internationally.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 16, 2021

works perfectly, even for review apps, and has excellent customer support, 100% recommended and my go to

Store

Calmed

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chao, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 16, 2021

I like that I have Spanish on my page. Being able to reach the Spanish speaking customers is very important to me. I am hoping to reach more customers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Louise, Here's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 16, 2021

The service is very good, step by step to help me learn. I have never used such a thoughtful free software, I would recommend it to my friends

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi 张志勇, Here's Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Michael Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 16, 2021

The service is very good, I am very satisfied, the customer service is very enthusiastic, helped me set it up, and confirmed with me many times

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi 何国勇, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 15, 2021

Very good service, patiently guide me to install the app, and look forward to the follow-up app to help me achieve barrier-free switching between languages and currencies

Store

icoice

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi 军锋 林, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 15, 2021

Really good communication with the collaborator ! It's really kind to help us to use their app !!!!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Louis, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 15, 2021

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Store

98

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Faisal, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 16, 2021

I am glad that I have finally found a solution for my store and can participate in the world arena. This application solved my problem in an instant. And when I was literally frustrated at first when I couldn't get it to work and was ready to give up the app already if it weren't so good and helpful to the team who helped me on these issues, I sincerely thank you for helping me. Thank you.

Using app

6 months

Total reviews

10

Average rating

4.6

Developer Reply

Hi Margo, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 15, 2021

Transcy is so easy to set up and has great customer service!! A must have APP, I definitely recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mary, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 15, 2021

Very good and friendly support. easy to use. it's my first choice of the multilingual app !!! For my problems (even on the free plan) the support team helped me in a very friendly way to solfe my problem for me.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Franziska, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 15, 2021

Very good app. The staff was very patient and solved all the problems that appeared in our face. The app is also very easy to use, increasing the conversion rate.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Little, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 15, 2021

Tienen un soporte increíble. Ayudan hasta en el más mínimo detalle. La verdad nunca había tenido mejor atención al cliente en una aplicación de Shopify. La herramienta se ve muy bien, la estoy probando pero por el momento cumple todas mis expectativas.

Store

Giive

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi Christian, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 14, 2021

We used this app to setup Spanish language and currency on our site. Setup was easy. Had a couple minor issues that were promptly addressed by the online chat support. It's live and we're very satisfied.

Using app

9 days

Total reviews

6

Average rating

4.8

Developer Reply

Hi Shirley, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 14, 2021

This App is so helpful and easy to use. plus the thing i love the most about them is the costumer support. They reply within minutes and they stick with you until the problem is solved. Great Job guys. Thanks!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jaguar, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency