All reviews

Rating Breakdown

  • 5
    92% (5,412 ratings)
  • 4
    5% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2023

Good and fast support.

Store

Krohu

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Filip, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Sept. 25, 2023

Perfect. Assistance able to help me to configure currency and other. It's the application that you must have if you want to scale your business...Very thanks to Shiro ;)

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Sept. 24, 2023

l app è fatta benissimo e l assistenza è semplicemente straordinaria !!! penso al momento sia la migliore app per tradurre le lingue in modo accurato!! Voglio spendere 2 parole per l assistenza è quanto di meglio abbia trovato finora in app di questo tipo !!! ti assistono in tutto e se necessario fanno le cose per te !!! fantastici❤️❤️

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi Concetta, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2023

gooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Store

Bester

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Malik, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Sept. 21, 2023

Great customer service and they can translate to Arabic too using AI

Store

Cloudy

Using app

7 days

Total reviews

9

Average rating

4.6

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Sept. 21, 2023

I am very impressed with the support I received as soon as I downloaded the app. It's not common to get this type of guidance to ensure that everything is working smoothly. Great customer support from their knowledgeable team!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Steve, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2023

I had just started using this app today and was a bit skeptical at first, but Rosa's support was just phenomenal! She helped me every step of the way with the many questions I've had. This positive experience was the reason for me to upgrade and drop the other translation app I was testing. Looking forward to a continued positive experience

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Franck, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2023

Great App and Support!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Luiz, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2023

It is good to have a quick response and good support from technical support, and to implement what is required quickly and you are welcome. Beautiful application and very good technical support.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2023

Very good live support!

Store

LiWAVE

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Helge, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2023

Provides adequate translation and currency conversion functions. And the support is fast and helpful. Thanks especially Polaris!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Sept. 19, 2023

Shiro is phenomenal. Great customer service at Transcy. They always fix the problem promptly.

Store

Parique

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jacob, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Sept. 19, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Adriano, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Sept. 19, 2023

The customer service is very good and the product is very helpful. I have tried it for a while and it is worth recommending!

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi LIKUN, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Sept. 18, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. Thanks for your rating Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Sept. 17, 2023

Nice customer support.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bhavya, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Sept. 16, 2023

Wonderful support, right when I download the app they had chat available and got me through the full set up. Kylie was wonderful in making this app easy and works perfectly.

Using app

19 days

Total reviews

8

Average rating

4.5

Developer Reply

Hi Steven, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Sept. 15, 2023

The App works great, especially using the machine translate option. It's still a lengthy manual process checking everything but overall, it's very convenient. Shoutout to the Customer Service Team. They do a great job and reply immediately with helpful tips, screenshots or links. This helps a lot during setup or if you can't find the right place to change a translation.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Benedikt, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Sept. 15, 2023

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Antreas, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Sept. 14, 2023

I like the app and how the translations are generated. AI does some funny translations sometimes but glad we have an option to edited. The customer service is very prompt. Thank you Bo for directing me through the setup. I did not have to wait not even a minute and he had a well set steps to find what I was looking for. Thank you.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zahraa, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce