All reviews

Rating Breakdown

  • 5
    90% (2,299 ratings)
  • 4
    5% (119 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (96 ratings)

Reviews with Text

  • 98% (2,509)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 30, 2023

Prise de contact parfaite, j'ai été accompagné par Lewis qui a su répondre à mes question de façon réactive et précise avec des copies d'écran pour mieux comprendre comment paramétrer la solution.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sami, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

June 29, 2023

very fast and friendly support, problem solved in minutes. Also the AI language translation is a perfect timesaving tool

Store

PAR 69

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jacqueline, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

June 28, 2023

Very helpful customer support! Such an easy App to work with! Polaris was a real problem solver in my questions!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jeannette, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

June 28, 2023

The support team is excellent and always there to help at any time of the day even if it takes hours such as my issue.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Panagiota, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

June 28, 2023

I need to solve the problem can be very good to help me solve, and the processing speed is relatively fast, very good service.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kang, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

June 27, 2023

definitely 5 stars I am very satisfied with the translator! great experience and quick support to help with setup!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yura, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

June 27, 2023

the supporting was very quick and kindly advised. I can recommend this APP if you are still thinking.

Using app

About 21 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Hiromi, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

June 22, 2023

The app is great and easy to install. I had some doubts and the support have been incredibly fast and efficient. My shop is translated now and I am waiting to see the result of my SEO. I plan to upgrade then as the app is quite cheap for the help it gives me.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicolas, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

June 22, 2023

I had some questions regarding how the app functions work and the customer care helped me totally with all my concerns. It works amazing and I love that!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Marta, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

June 22, 2023

Greattttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt Customer Service, Thanks Alot!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

June 21, 2023

Clara was wonderful. She helped me setup the language app. She stayed and helped me until it was all sorted out. Thank you Clara. :)

Using app

12 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Satie, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

June 22, 2023

Very good service received, effective solution to all problems and doubts, a 10 for this team, all is fantastic

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi David, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

June 21, 2023

Application that does the job and allows you to change the images correctly depending on the language and allows several settings depending on the country or browser language. teams reactivated and problem solved quickly! at the top

Store

hevva

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Audrey, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

June 21, 2023

Assistenza velocissima ed utile, tutte le funzioni che potete desiderare, davvero consigliatissimo.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gennaro, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

June 21, 2023

"App installed, setup with Marco was straightforward and incredibly helpful. Thumbs up for this app and support !"

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi CHRISTIAN, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

June 19, 2023

It does everything I want. It's quick to set up. Reasonably priced. Fast, efficient customer support.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Phil, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

March 27, 2024

Support was an absolute rockstar assisting me with a complex issue today - and we solved it as always!!! 10/10 - thanks once again.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Yair, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

June 19, 2023

App works great and the support is amazing. They are quick to help fix any issues that come up and the app works great.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Chrissy, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

June 16, 2023

love it, awesome support! Thank you! my problem was very fast fixed and now i am able to do custom translations by myself :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Melanie, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

June 15, 2023

My experience was great I got help immediately and they helped me with everything i needed, would definitely recommend

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Abdullah, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce