Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & convert currency by location. Sell globally.
Rating
4.5
Feedback
2,577
Reviews
Chart
#1,922
Shopify

All reviews

5 / 5 Share
Aug. 31, 2023

Hervorragender Support! Das Team übertrifft seine Pflichten. Derzeit nutzen wir den Gratisplan und haben bereits herausragenden Support erhalten. Die Entwickler haben einen äußerst komplexen Wunsch von uns professionell umgesetzt, obwohl wir bisher keinen Cent bezahlt haben. Die kostenlose Version, die bereits über viele Funktionen verfügt, wurde uns sehr professionell präsentiert. Wir können es jedem uneingeschränkt empfehlen!

Store Using app Total reviews Average rating
AnatomyLife Shop 5 months 10 2.6
Developer Reply

Hi Maxim, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Aug. 28, 2023

I loved it ! :) So easy Translate app Support Team so vey kind I Hope this app I hope this app will be useful to everyone who is looking for GOOD app :)

Store Using app Total reviews Average rating
Atelier About 2 hours 6 5.0
Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
Aug. 27, 2023

the support of the team is outstanding, highly recommended, they went beyond my expectations and done a lots of work, and all was done instantly.

Store Using app Total reviews Average rating
Luggage District Over 1 year 2 5.0
Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Aug. 27, 2023

Je viens de l'installer et franchement la traduction est top ! Et les réponses sont rapides pour régler les problèmes, c'est super !

Store Using app Total reviews Average rating
Anafelia About 2 hours 4 4.0
Developer Reply

Hi Cephas, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
Aug. 23, 2023

I've had great customer support with the app so far! My site is. still pre-public, but my currency/language switcher seams to be working very well. Unfortunately I can't get it to embed and match the theme of my site, but I am happy with the look of the alternative banner I've gone for

Store Using app Total reviews Average rating
Developer Reply

Hi Lauren, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share
Aug. 22, 2023

Amazing App and even better support. I have never left a review before on an App but with Transcy I have to. I have been planning to translate our website for a long time and researched every app before doing so, I tried a few before trying transcy and the others were just not very easy to use or didn't have the full features that transcy does for editing. For anyone looking for a translation app for their store and are unsure what to choose Transcy is the one. A big thank you to Giselle, Karina, Joyce, Violet etc. in support!

Store Using app Total reviews Average rating
Akito Scissors 13 days 3 5.0
Developer Reply

Hi there, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share
Aug. 22, 2023

Very good app! It delivers as promised and is easy to understand. The technical support is the best, they always understand me.

Store Using app Total reviews Average rating
Abito 11 days 2 5.0
Developer Reply

Hi Abito, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share
Aug. 22, 2023

The app is very simple and is very utile for my website, but mostly the support is fantastic!!! They respond in a bit, and they resolve every problem!!

Store Using app Total reviews Average rating
redodopower-de 10 months 3 5.0
Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share
Aug. 22, 2023

Their support system is excellent. They respond to messages as quickly as possible and provide solutions. Thank you for resolving the issue so quickly.

Store Using app Total reviews Average rating
Nicoli 22 days 2 5.0
Developer Reply

Hi Mateen, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share
Aug. 20, 2023

Amazing experience. Support team is very professional in handling stuff and have very professional behavior. Thank you guys!

Store Using app Total reviews Average rating
drdiamondshop About 5 hours 1 5.0
Developer Reply

Hi Haseeb, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
Aug. 20, 2023

Transcy is a super translation app it is very intuitive and easy to use, the support is top notch they help you with everything and respond in no time

Store Using app Total reviews Average rating
pixspace 6 months 3 5.0
Developer Reply

Hi Alessandro, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
Aug. 18, 2023

El servicio técnico es muy eficaz, me ayudaron a resolver inquietudes y problemas que estuve presentando mientras traducia el contenido personalizado de mi página.

Store Using app Total reviews Average rating
Parque Panaca About 2 months 1 5.0
Developer Reply

Hi Andres, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Aug. 17, 2023

Support to set up the dropdown selector within our theme was done quickly. Needed assistance with another setting to disable the popup selector and Polaris check our setup and showed us how to disable it. Again quick assistance. So far the app works well. I would suggest reaching out for assistance if you aren't sure how to use the app.

Store Using app Total reviews Average rating
Weldental 1 day 13 3.5
Developer Reply

Hi Ron, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
Aug. 17, 2023

Very good support, thanks. After 5 minutes I had my translated website. Can recommend. Just a bit pricy if you need mor functions.

Store Using app Total reviews Average rating
Souls Paradise About 1 hour 4 5.0
Developer Reply

Hi Mike, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Aug. 16, 2023

I highly recommend the Transcy App for Shopify! It has proven to be an indispensable tool for my international business strategy. The app is user-friendly, responsive, and makes translating and localizing the store a breeze. However, what really sets this app apart is the outstanding customer service. I would like to single out Ande in particular at this point. From the very beginning, he was extremely supportive and spared no effort to make sure everything was set up perfectly. Ande patiently answered all my questions and did so in a very understandable and clear manner. There were some specific requirements and customizations that I needed for my store, and Ande was not only able to understand them, but also actively sought and successfully implemented solutions. His proactive communication and attention to detail made the entire process a smooth and enjoyable experience. In a world where outstanding customer service is often hard to find, Ande's dedication and professionalism set a new standard. I'm more than satisfied with the support I've received and feel empowered to consider Transcy as my long-term localization partner.

Store Using app Total reviews Average rating
BabaraMode About 3 hours 6 3.7
Developer Reply

Hi Wai, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share
Aug. 16, 2023

El servicio cliente es muy rápido y eficiente.Yo llevo solos dos meses con ellos y los contacto regularmente sobre todas mis dudas y siempre me ayudan.

Store Using app Total reviews Average rating
Les Tampons de Roser 6 months 4 4.5
Developer Reply

Hi Roser, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
Aug. 16, 2023

Always prompt support. Support is very understanding and makes sure that they help in the best possible way they can.

Store Using app Total reviews Average rating
Imerco-thecustomchef 30 minutes 2 5.0
Developer Reply

Hi Jeremy, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Aug. 11, 2023

I wanted to be able to give customers or shoppers the ability to browse the website in their own language or currency. Being able to translate the website to one's own language helps to increase your market size aka who you will be able to sell to and make more revenue as well as solve their problems. I didn't want language or currency to be a factor in not making a purchase. So I went ahead and searched language translation apps for Shopify. At first it was a bit confusing on how to make all the translations go through, but after a week and a half of going back and forth with the customer support team, I was able to make my vision into a reality. The customer support team is super friendly, helpful, fast to respond, as well as there to support even during my time to sleep at night! Highly recommend.

Store Using app Total reviews Average rating
ARMOURED THREADS 2 months 7 5.0
Developer Reply

Hi Armoured, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Aug. 11, 2023

very happy with the customer service very professional and helpful very fast replay and always available

Store Using app Total reviews Average rating
ITALAROMI About 3 hours 1 5.0
Developer Reply

Hi ERIAND, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
Aug. 11, 2023

this is my first time using this app. Polaris was very helpful! Great customer support! I am excited to use this app.

Store Using app Total reviews Average rating
GANDAGO | 간다고 About 3 hours 3 5.0
Developer Reply

Hi Bridgette, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

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