All reviews

Rating Breakdown

  • 5
    90% (2,298 ratings)
  • 4
    5% (119 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (95 ratings)

Reviews with Text

  • 98% (2,508)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2023

We just started tu use the app. It has all the features we were looking for. Amazing support so far!

Using app

41 minutes

Total reviews

12

Average rating

5.0

Developer Reply

Hi Peter, Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

May 28, 2023

excellent support by Nim from OneCommerce. Thank you! very helpful..............................................

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Wasim, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

May 24, 2023

gentile e disponibile durante tutto il procedimento, mi ha aiutato a fare le modifiche necessarie per il sito.

Store

Paletti

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luca, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

May 24, 2023

merci pour votre aide vous êtes très réactif et compétent, je suis heureux d'utiliser votre application

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

May 21, 2023

Great people , supporters i was writing with bo and NIm but i think all of their supporter are kid and helpfull, l and also great app thank you !

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oskar, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

May 18, 2023

Easy to set up and got help from the support with a few tips and tricks! Now my shop is up and running in several languages.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Anton, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

May 18, 2023

Was impressed with such an amazing customer support service. Vani was very helpful and patient ;) Will def recommend your app

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

May 18, 2023

Great supporting for sloving my transaltion problem. I will recommend it to my friends and my workmates.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

May 17, 2023

App works well and support team was very supportive, helpful and responsive. Special thanks to their support staff for all the help

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

May 16, 2023

I think they have the best customer service ever. Quick and professional and the app just works. Thanks!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bregje, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

May 15, 2023

This app has been a life saver! I've been so worried about reaching out to my Arabic audience since my page was in English only and dreaded the thought of having to create an entire website. The Basic translations are great and its good to know that you can also choose to edit the translations yourself. The customer service team is phenomenal and quick to respond. The only thing that will make it even better is if they can have the Arabic justified to the right.

Store

Ruuq

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Alizar, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

May 13, 2023

Excellent! Really helps getting a professional translation without much hassle. I even had an issue in my webpage but they helped me fix it right away.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nailah, My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

May 12, 2023

I received perfect and professional support from Vani. Excellent app............... highly recommend

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

May 10, 2023

The best translating app hands down, Arabic language is not easy to translate and it got 90% of everything perfectly. Their customer service is top notch, Giselle responded within a few seconds of my request and was so understanding and catered to my needs as a true professional! 100% would recommend.

Store

K-CARE

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Mariya, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

May 10, 2023

Great support! They answered me promptly and efficiently, resolving all the issues with my settings. I am extremely satisfied with the team's assistance. Thank you, Vani, for your excellent support! ;)

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

May 8, 2023

Very good APP, the service is also very timely, I like online chat, any problems can be solved in time, highly recommended!

Using app

11 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

May 8, 2023

Definitely recommend! I was a little sceptical in the beginning as it isn't necessarily a cheap option as most users who look to get this app would like more than 2 languages. But I was glad that I decided to do it the customer service was very good and they were able to change certain things for me that I didn't know how to do as I was new to the app. All in all, it is a good app and if you are looking to translate your store this is worth the price!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Elia, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

May 8, 2023

very fast customer service and a special thanks to lewis, I recommend this application

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Federico, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

May 8, 2023

The app is far better than the Shopify Translate & Adapt App. Better translation in general and more options for manual interference to adjust translations to your preference and great customer support. I had a translation mistake on my homepage with Shopify's translate App and it was not possible to fix it, not even with Shopify Support. After that I switched to this App and I am satisfied thus far.

Using app

3 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi Michael, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

May 7, 2023

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wentao, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce