All reviews

Rating Breakdown

  • 5
    89% (2,291 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (113 ratings)

Reviews with Text

  • 98% (2,508)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2023

The App is Perfect and amazing and more Amazing is their Support, they're so gentle and nice It deserve to have 5 Stars

Store

My Store

Using app

About 1 hour

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

April 24, 2023

Just installed and still in testing phase! But its working. AND the support is awesome! all questions and issues cleared. Just the translation (not automatically - manualy would be great) of product types from shopify (javascript) would be fantastic :-)

Using app

About 9 hours

Total reviews

7

Average rating

4.7

Developer Reply

Hi Thomas, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

April 23, 2023

Tolle App für die Übersetzung in andere Sprachen. Auch der Support ist extrem schnell und sehr hilfreich, sollte es mal irgendwo nicht direkt klappen. Auf jeden Fall sehr empfehlenswert für Alle, die nach einer App suchen, die euch dabei unterstützen mehrsprachige Seiten anzubieten.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marius, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

April 23, 2023

I am absolutely blown away by the amazing features and functionality of this Shopify translation app. It has completely transformed the way I do business by allowing me to effortlessly translate my store into multiple languages, reaching a wider audience than ever before. The user interface is intuitive and easy to navigate, making the translation process a breeze. Plus, the accuracy and quality of the translations are top-notch, ensuring that my message is conveyed perfectly in any language. What really sets this app apart from others is the excellent customer support. Anytime I have a question or issue, their team is quick to respond and provide helpful solutions. Overall, I highly recommend this Shopify translation app to anyone looking to expand their reach and grow their business globally. It's an absolute game-changer and has earned my highest rating of 5 stars!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Petros, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

April 21, 2023

Transcy offers a very efficient service to solve problems quickly. We are very happy with their excellent, fast and personalized service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sheila, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

April 20, 2023

The app works very well, the customer service is very accommodating! The translation is correct and there are many setting options.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi Corina, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

April 18, 2023

Het gaat wel eens mis, maar dan is er altijd de prima support! Reageren snel en adequaat. Zo wil je het. Hulde !

Using app

7 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi there, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Sept. 7, 2023

thank you Clara HELP! great !

Store

floysun

Using app

6 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi Sun, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

April 16, 2023

Harwin was so so helpful the best support going! thanks team and look forward to more work with you ALL!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Arnold, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

April 12, 2023

great customer support. i recommend working with them. great customer support. i recommend working with them.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Thierry, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

April 12, 2023

el equipo de soporte es super servicial y bastante amigable, ademas de ayudan a solucionar los problemas rapido

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

April 11, 2023

Best support team ever. Special thank you for Rosa. It's definitely the best help I've ever had. Thank you so much Transcy <3

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Yıldıray, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

April 10, 2023

Great app. Customer support is perfect. Have been struggling with the button but they solved it all.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi BIBI, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

April 10, 2023

This is the best translating app out there. This is a must-have app for your store. The support team is very helpful

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Urska, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

April 10, 2023

very quick response when there are any issues and very helpful. And they also try to think of any ways to improve your website and service

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ariana, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

April 10, 2023

Transcy is the best, I highly recommend anyone who's looking for an AI Language Translate app to give it a try, it has an amazing customer support team.

Store

Bluerem

Using app

About 19 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Jonathan, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

April 7, 2023

Thank you very much for Harwin's help, very good translation software, hope the background can have Chinese version

Store

SOMIY

Using app

About 24 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hi YANG, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

April 6, 2023

App is easy to set, and easy to manage. Also - good customer support included, can fast and reliable.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Benjamin, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

April 6, 2023

App it's really functional and easy to use. The chat support it's very helpful and useful. I really appreciate the transaltion and the automatic change of the currency.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi PATRIZIA, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

April 6, 2023

very nice help from the staff. it has been quite smooth the app. It is convenient too. Happy with it!

Store

JIAZHA

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce