All reviews

Rating Breakdown

  • 5
    90% (2,302 ratings)
  • 4
    5% (119 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (95 ratings)

Reviews with Text

  • 98% (2,510)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2023

Incredibly quick response from support on a Saturday night. I received a lightning fast and very accurate response from Harwin

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Radoslav, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Feb. 16, 2023

Immediately had a a support agent (Vani) pop up to guide us through the process - extremely helpful and informative. would be cool if the actual translation loaded little bit quicker but so far so good.

Using app

4 days

Total reviews

22

Average rating

4.3

Developer Reply

Hi Daniel, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Feb. 15, 2023

Highly recommend this app, smooth and fast. Support handled issues very quickly and resolved all my issues. grateful.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jocelyn, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Feb. 15, 2023

Very good customers service! Thank Aurora for your help. The team are super fast and want to help .

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Dominique, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Feb. 15, 2023

very helpful app and communicative company. Especially, Iris did a wonderful job for helping me out. absolutely recommend this app. It helps a lot ~

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hee, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Feb. 13, 2023

I have used several translation apps and I find this one quite good. The support is fantastic, helping you to improve your shop.

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Feb. 10, 2023

great app with excellent customer service. online chat responds to your requests in minutes. translation is pretty good.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Florian, Here's Levi from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Levi Transcy by OneCommerce

5 / 5 Share

Feb. 10, 2023

Experience with Trancy was great as of now, Nancy was great and fast at supporting me! I would recommend. Also prices look great for what they offer!

Using app

26 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Feb. 10, 2023

Excellent support in integrating the app with your store. I haven't used the app or seen results yet but it seems to have everything I need! Thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Katie, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Feb. 9, 2023

very good!!! the support is really helpful. they help me to solve the translate and cuuency issue!!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi MOMOKO, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Feb. 9, 2023

Great App! Excellent customer service! I had some questions about setting up the app. The customer service team did a fantastic job. Quick responses with clear instructions and guidance made this a five star experience.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Feb. 8, 2023

Great App! Great Customer Service! Thanks a million to Flora. She was a nice and patient person in spite of all the issues that needed to be fixed. Thanks from the bottom of my heart

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Feb. 8, 2023

Very helpful and good service! Thank you to Vani for helping me out, she helped me with different issues and was the most helpful. Worked with another translation store app before and I must say that this app works 10000x better.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Feb. 8, 2023

Great app, fast and responsive support team. Thanks a lot Joe for helping me fix the incompatible theme issue

Store

COMFMET

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Feb. 7, 2023

The application is very useful in running a international shop. Customers have a very easy way to change the language.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Wiktor, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Feb. 7, 2023

Sehr guter App und sehr leicht zu Bedienen Diese App kann man nur Weiterempfehlen falls man nicht klar kommt wird einen sofort geholfen ich fand das Super :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tugba, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Feb. 7, 2023

The support is AMAZING! We have a lot of troubles with our store because it's a bit complicated. But they are so friendly and really want to work with us. High recommend

Using app

2 days

Total reviews

12

Average rating

3.5

Developer Reply

Hi Raymond, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Feb. 5, 2023

This app works very well ! The translation is very fast. You can customize as you want. The team is very hepfull. You can contact them and they respond very fast. Good application ! I recommend it

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leandrew, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Feb. 4, 2023

Seems that it will help a lot. Very quick support, fixed everything quick and well. Thanks to Annie.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jonas, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Feb. 4, 2023

The app work correctly the Transcy Team always are there to help with any issues you have, after some adjust the page is working perfectly.. Thanks to all Team

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce