All reviews

Rating Breakdown

  • 5
    92% (5,412 ratings)
  • 4
    5% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 12, 2023

excellent app Very supportive customer service helpful good excellent app Very supportive customer service helpful good

Store

Cart10

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mohsen, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

June 10, 2023

great support and app! i was very satisfied with quick reply from support team and how they are able to implement the translations

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kristyna, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

June 10, 2023

Great support AAAAA+++++ www.HHOFACTORY.com Great support AAAAA+++++ www.HHOFACTORY.com Great support AAAAA+++++ www.HHOFACTORY.com

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

June 10, 2023

The support of Transcy is extremely helpful. Lee guided me throughout the setup and has been extremely patient in guiding. Awesome

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Varun, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

June 8, 2023

Very helpful in setting up the app would highly recommend! We have tried other translation apps and they dont compare to this!

Store

My Store

Using app

About 1 month

Developer Reply

Hi there, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

June 8, 2023

Support has always been fantastic, the app has many options to get your store translated to every language.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

June 7, 2023

Fast and easy translation app. Excellent customer service. Had some trouble with installing the switcher but Giselle helped installing ;)

Using app

25 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Jan, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

June 7, 2023

I recently had an outstanding customer service experience with Vani, she is professional and skilled in the area of customer service. Her commitment to resolving my issue promptly and efficiently, along with her proactive problem-solving approach, truly impressed me. She answered all my questions, and her knowledge, friendliness, and personalized recommendations showcased her dedication to customer satisfaction. Her flexibility and willingness to go the extra mile set her apart, really. Overall, I highly recommend Vani and Transcy: AI Language Translate for both its exceptional app and outstanding customer service. My best regards

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

June 6, 2023

Excellent support to any question you may have about the app features. I'm impressed and looking forward to finalize the set up of the app. Many thank Violette for your great support!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Maria, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

June 6, 2023

The support from Transcy was so much better than most I have used, especially when I am only using the free version of the plugin at the moment.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Josh, Here's Levi from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Levi Transcy by OneCommerce

5 / 5 Share

June 6, 2023

I often meet the needs of customers from various countries, so this app is very useful for me, especially their customer service Cris will patiently solve any questions, thank you very much for their service team

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

June 4, 2023

A very helpful support team, I had a problem with the application and they help me very fast, I really appreciat and also the application is very useful

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Jan. 9, 2024

Great work she has done and really appreciate it

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi Henry, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

June 3, 2023

Bon suivi mais je n'ai pas encore terminé la traduction complète car il y a une phrase qui est encore en Français et le Switcher me semble gros sur mon site. On y travaille

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Antoine, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

June 2, 2023

I had avoided for years tranlsation apps as the the quality was so poor. Transcy offers such a great service with the combination of machine translating and a built in freelance service, which can be scheduled on a granular level.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi David, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

June 2, 2023

Excellent functionality and wonderful, helpful support. Very impressed with Transcy and all of the features offered.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Michael, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

June 2, 2023

Excellent customer service, the program works perfectly. We are not only satisfied, but also our customers

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gintas, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

June 1, 2023

Awesome support, and awesome app!! Since the first approach, I needed some additional help, and the people working especially Lewis were super helpful.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mirza, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

June 1, 2023

Very nice application and very nice experience with Nim, Quikly feedback, and nice integration on my store Alsothe application is easy to use I recommand it

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Symphor, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

June 1, 2023

Polaris was very helpful, guide me through and solved all my issues, very fast in responding my emails. Thanks

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce