All reviews

Rating Breakdown

  • 5
    92% (5,412 ratings)
  • 4
    5% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2023

The service is very good, the plug-in is very useful,The price is also ok, in short, it is highly recommended

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi RICKY, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

May 23, 2023

Its a best app to translate any Shopify store into any supported language. Customer support is perfect. Thank you Vani for customizing the app as per my need!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Farman, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

May 23, 2023

Very well, I was talking with Cris and he helped me a lot. I really recommend this app to everybody.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mundo, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

May 22, 2023

best customer service i ever have , Polaris was so helpful and solve my problems in very quick time

Store

0CEANNA

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi David , I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

May 21, 2023

Rosa really helped me with Transcy. She went with me step by step on using the app and gave me ideas on improvement. Thank you so much for your support.

Store

tehaf

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Imad, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

May 21, 2023

Great people , supporters i was writing with bo and NIm but i think all of their supporter are kid and helpfull, l and also great app thank you !

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oskar, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

May 18, 2023

Easy to set up and got help from the support with a few tips and tricks! Now my shop is up and running in several languages.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anton, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

May 18, 2023

Its good and good support. They help you set up the button which is very goood. I appreciated the nice supportive help.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Amir, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

May 18, 2023

Was impressed with such an amazing customer support service. Vani was very helpful and patient ;) Will def recommend your app

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

May 18, 2023

Great supporting for sloving my transaltion problem. I will recommend it to my friends and my workmates.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

May 17, 2023

Franchement une bonne application mais surtout une bonne équipe réactive et opérationnelle. Je recommande surtout lorsque vous voulez partir sur la fonction marché par exemple pour les lanques et les devises.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi VAILLANT, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

May 17, 2023

with the paid plan geolocalized translation is available. Racommanded. Very kind from the assistance, 1to1 steb by step guide!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

May 17, 2023

App works well and support team was very supportive, helpful and responsive. Special thanks to their support staff for all the help

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

May 16, 2023

I think they have the best customer service ever. Quick and professional and the app just works. Thanks!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bregje, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

May 16, 2023

La ayuda a nivel técnica es genial y al instante. Recomiendo la aplicación y eso que aun estoy en la versión de prueba!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lina, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

May 15, 2023

This app has been a life saver! I've been so worried about reaching out to my Arabic audience since my page was in English only and dreaded the thought of having to create an entire website. The Basic translations are great and its good to know that you can also choose to edit the translations yourself. The customer service team is phenomenal and quick to respond. The only thing that will make it even better is if they can have the Arabic justified to the right.

Store

Ruuq

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alizar, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

May 14, 2023

Hello, I have recently reactivated my site online, and I wanted to insert the language in English for my new customers, I relied on this app which I find incredible. A short time later, technical and customer support came to my aid to resolve any doubts I had. Fast and competent. what can i say...SUPER RECOMMENDED. Congratulations to all the staff

Store

JØNAS

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Julio, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

May 13, 2023

Superb! Not only are the features of the app fantastic! The customer support is top notch as well. I wanna thank Neville in particular for being such a big help, he guided me through all of the apps features and helped me with some confusion I had with the app. Overall very good app, 100% recommended.

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Abdulmalik, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

May 13, 2023

Excellent! Really helps getting a professional translation without much hassle. I even had an issue in my webpage but they helped me fix it right away.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nailah, My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

May 12, 2023

I received perfect and professional support from Vani. Excellent app............... highly recommend

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce