All reviews

Rating Breakdown

  • 5
    92% (5,460 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2024

Great work she has done and really appreciate it

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi Henry, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

June 3, 2023

Bon suivi mais je n'ai pas encore terminé la traduction complète car il y a une phrase qui est encore en Français et le Switcher me semble gros sur mon site. On y travaille

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Antoine, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

June 2, 2023

I had avoided for years tranlsation apps as the the quality was so poor. Transcy offers such a great service with the combination of machine translating and a built in freelance service, which can be scheduled on a granular level.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi David, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

June 2, 2023

Excellent functionality and wonderful, helpful support. Very impressed with Transcy and all of the features offered.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Michael, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

June 2, 2023

Excellent customer service, the program works perfectly. We are not only satisfied, but also our customers

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gintas, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

June 1, 2023

Awesome support, and awesome app!! Since the first approach, I needed some additional help, and the people working especially Lewis were super helpful.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mirza, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

June 1, 2023

Very nice application and very nice experience with Nim, Quikly feedback, and nice integration on my store Alsothe application is easy to use I recommand it

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Symphor, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

June 1, 2023

Polaris was very helpful, guide me through and solved all my issues, very fast in responding my emails. Thanks

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

June 1, 2023

We had a great experience with this app. Easy to use and the support was really keen to help fast and conveniently all our questions/queries. Congratulations!

Using app

6 months

Total reviews

13

Average rating

5.0

Developer Reply

Hi Candelinas, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

May 31, 2023

Giselle Was great customer service #1 , and app the best, highly recommended for anyone to use this app . !

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

May 31, 2023

Easy to set up and maintain, the widget is fully customisable, and great customer service who are always helpful.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jack, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

May 31, 2023

Very good, I had a problem with my website, I raised the issue and they replied very quickly, Nim was very patient and helped me to solve the problem, I recommend everyone to use it.

Store

Vention

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi YU, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

May 31, 2023

I like this plugin very much, it is very good, Vani is very patient to help me solve the problem, I recommend everyone to use it

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

May 29, 2023

For the moment all seems to be working well, and the support team help me to set it up exactly as I wanted it. Recommended especially if you need many languages!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Paloma, I'm Levi from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Levi Transcy by OneCommerce

5 / 5 Share

May 29, 2023

I had a great experience with Flora from their customer service. She was very helpful and professional and fast to solve my inquiries. She answered all my questions clearly and politely and gave me useful advice. I appreciate her dedication and kindness. I would recommend Flora and their company to anyone who needs their services.

Using app

About 2 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi Dipanjan, I'm Justin from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Justin Transcy by OneCommerce

5 / 5 Share

May 29, 2023

We just started tu use the app. It has all the features we were looking for. Amazing support so far!

Using app

7 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi Peter, Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

May 29, 2023

Very good, the attention of customer service is nice and works wonders, I would totally recommend it

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

May 28, 2023

excellent support by Nim from OneCommerce. Thank you! very helpful..............................................

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Wasim, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

May 28, 2023

I want to thank Eleanore for her help. She answeared me very fast and gived me all the information i needed.

Store

Aury

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cristina, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

May 27, 2023

Just don't know how to describe it but this app on the bottom line is the best app the really helped me a lot and even helped me put the widget icon where I wanted with the help of the developers team I didn't need to do anything!!!!!! thank you very much!

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Ophir, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce