All reviews

Rating Breakdown

  • 5
    92% (5,460 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2023

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wentao, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

May 6, 2023

fast and easy replies and solves problems fast. I enjoy using the translation tool, it is quite accurate

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Daryna, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

May 5, 2023

Great apps and support , a serious team , very helpful and responsive , they take a time to check and help me to install the apps with a lot of courtoisy and patiente , thank you so much , i highly recommand

Store

Omamans

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hi Oussema, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

May 5, 2023

Buen soporte técnico y posibilidad de escalar a otros planes progresivamente. Vamos a migrar desde la APP nativa de shopify

Using app

17 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Francisco, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

May 3, 2023

Highly recommend! The fastest response real human CS Team ever. Thank you for your help. I am confident with the other problems in future and work with Transcy Team.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi David, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

May 3, 2023

Very good app and very good support. I recommend for translation. Even if the application is a little difficult at first, the support team is very nice and you have non-stop assistance. You will not remain no problem unsolved.

Store

Vicatti

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bogdan, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

May 2, 2023

L'application est très bien et très fonctionnelle et le service d'aide en ligne est très réactif. Ils m'ont aidé à pas mal de paramétrage, vraiment très bien. Je conseille cette appli et cette compagnie

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicolas, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

May 2, 2023

Very good application, I highly recommend it. I must also comment that the support is excellent, Harry attended me and was very kindly able to help me with the problem I was having

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cristina, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

May 2, 2023

Thank you for your time and help! Giselle worked hard to help me the best so thanks to the assistante members.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Johanna, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

May 1, 2023

So i am using Transcy 2-3 weeks now and i have to say, its amazing. not just the app but also all the people working there are doing an amazing job! i will use it for sure further on and upgrade my licensing. thanks to all of the employees, you guys are amazing!

Store

Lucisia

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi David, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

May 1, 2023

Thank you Cris for great Support. I had some questions about tools and abo. We weill use trancy in our shop and I will keep you uptodate :-)

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sandro, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

May 8, 2023

I needed support to solve a technical issue and was supported by Giselle. She did an excellent job by immediately diving into it and staying with it!! Responded fast and professional. Consulted with the TECH department and came up with the solution. Friendly, patience and professional. I am very pleased with her assistance.!

Using app

11 days

Total reviews

8

Average rating

4.9

Developer Reply

Hi Jacques, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

April 29, 2023

Very helpful support not gonna lie speccialy daisy, cheers from Mexico! ill be testing the app for some time

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jose, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

April 28, 2023

Ci troviamo bene. Il supporto clienti è rapido e gentile. Consiglio questa app a chi ha un negozio multilingua.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Camilla, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

April 27, 2023

The customer service is top notch. Anyone who is trying hard with the set-up of a shop language/translation can absolutely rely on this service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gino, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

April 27, 2023

Very good plug-in! Customer service patiently helps answer questions and works great! Looking forward to it subsequent performance!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wentao, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

April 25, 2023

The App is Perfect and amazing and more Amazing is their Support, they're so gentle and nice It deserve to have 5 Stars

Store

My Store

Using app

8 months

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

April 24, 2023

Just installed and still in testing phase! But its working. AND the support is awesome! all questions and issues cleared. Just the translation (not automatically - manualy would be great) of product types from shopify (javascript) would be fantastic :-)

Using app

About 9 hours

Total reviews

5

Average rating

4.6

Developer Reply

Hi Thomas, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

April 23, 2023

Tolle App für die Übersetzung in andere Sprachen. Auch der Support ist extrem schnell und sehr hilfreich, sollte es mal irgendwo nicht direkt klappen. Auf jeden Fall sehr empfehlenswert für Alle, die nach einer App suchen, die euch dabei unterstützen mehrsprachige Seiten anzubieten.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marius, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

April 23, 2023

I am absolutely blown away by the amazing features and functionality of this Shopify translation app. It has completely transformed the way I do business by allowing me to effortlessly translate my store into multiple languages, reaching a wider audience than ever before. The user interface is intuitive and easy to navigate, making the translation process a breeze. Plus, the accuracy and quality of the translations are top-notch, ensuring that my message is conveyed perfectly in any language. What really sets this app apart from others is the excellent customer support. Anytime I have a question or issue, their team is quick to respond and provide helpful solutions. Overall, I highly recommend this Shopify translation app to anyone looking to expand their reach and grow their business globally. It's an absolute game-changer and has earned my highest rating of 5 stars!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Petros, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce