Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,464
Reviews
Chart
#1,430
Shopify

All reviews

5 / 5 Share
Oct. 17, 2022

It's very good. Customer service is great! The staff will take the initiative to help you solve the problem, which makes me feel very caring.

Store Using app Total reviews Average rating
misshow.com 4 days 2 5.0
Developer Reply

Hi Hannah, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Oct. 17, 2022

I just installed the app and I'm really impressed by the translation, the Arabic translation is excellent (I am a translator myself and I didn't expect the translation to be this good) - Molly is so great in her assistance she helped me with everything and answered every question I asked.

Store Using app Total reviews Average rating
The Black Friesian 34 minutes 1 5.0
Developer Reply

Hi Dima, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share
Oct. 17, 2022

Great customer service! The rep was quick and helpful. So far we are really enjoying this app! Thank you

Store Using app Total reviews Average rating
Silver Paw 4 days 2 5.0
Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share
Oct. 17, 2022

I have installed the app for my online shop. Shen from OneCommerce helped me with all the settings live. Everything works wonderfully, definitely the best and most efficient support I've ever had. I wish it was always like this

Store Using app Total reviews Average rating
BUDEVI yogaclothing 37 minutes 1 5.0
Developer Reply

Hi Halina, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
Oct. 16, 2022

Good application. Very easy to use. User-friendly interface. Excellent et accessible customer service !!!

Store Using app Total reviews Average rating
ArtisTile Ceramic About 5 hours 4 5.0
Developer Reply

Hi there, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share
Oct. 16, 2022

het is goede app ik hoop dat jullie het kan gebruiken er is een live chat die kan het meteen help aan je geven

Store Using app Total reviews Average rating
Milad Food 37 minutes 2 5.0
Developer Reply

Hi Milad, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share
Oct. 15, 2022

Really good team behind this app; they reached out and provided all the customizations we needed (Tailor specifically is amazing at her job)

Store Using app Total reviews Average rating
Developer Reply

Hi Balmain, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share
Oct. 15, 2022

Just started using the app and it seems good and easy. Team was reactive and helpful on my questions

Store Using app Total reviews Average rating
PetitFaune About 1 hour 1 5.0
Developer Reply

Hi Adeline, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
Oct. 14, 2022

The support is amazing, instant and efficient. Serenaa assisted me with some issues that I encountered when I was first setting it up and she was able to resolve the issue very quickly.

Store Using app Total reviews Average rating
0wastecleaning About 3 hours 3 5.0
Developer Reply

Hi Isamary, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Oct. 13, 2022

Great service and help from support. Easy to use and has translations in all kinds of languages. Thank you !

Store Using app Total reviews Average rating
crafuel-eu 16 days 2 5.0
Developer Reply

Hi XIEHONG, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
Oct. 13, 2022

I just install app and looks amazing! Thank you very much Serenaa for helping me step by step, and for being so kind and smart! You are great, Transcy App is very lucky to have you in their team!

Store Using app Total reviews Average rating
Caveira Roots About 3 hours 6 5.0
5 / 5 Share
Oct. 12, 2022

Es muy útil y el servicio al cliente por parte del equipo de onecommerce es de lo mejor que he visto en las aplicaciones de Shopify

Store Using app Total reviews Average rating
Sandel Medica 3 days 1 5.0
Developer Reply

Hi Francisca, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
Oct. 11, 2022

So far so good - the app appears pretty easy to get started with minimal settings needed and pretty clear language. I needed a bit of support and they were able to help within minutes in real time.

Store Using app Total reviews Average rating
Birch Coffee About 9 hours 1 5.0
Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share
Oct. 11, 2022

The app is great if you are looking for a language or currency translator. I thank Tee, she answered all my questions very quickly.

Store Using app Total reviews Average rating
Essence des huiles 4 days 2 5.0
Developer Reply

Hi Sonia, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share
Oct. 11, 2022

It's a great product & they offer excellent support for it. The app is very good if you're looking for a language or currency translator.

Store Using app Total reviews Average rating
Resinarthub 7 months 8 5.0
Developer Reply

Hi Zia, I'm Enzo from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Enzo Transcy by OneCommerce

5 / 5 Share
Oct. 11, 2022

Team are very helpful and help me fixing some issues immediately. Thanks very much and great app on translation.

Store Using app Total reviews Average rating
安妮美食 Annie Gourmet About 1 hour 1 5.0
Developer Reply

Hi Bonnie, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share
Oct. 11, 2022

best support i have never seen, perfect. I had a big problem and the team helps me during few hours to found a solution

Store Using app Total reviews Average rating
DecoMotos 1 day 6 5.0
Developer Reply

Hi Alec, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share
Oct. 10, 2022

The customer support rocks! I love the way that they are helping me implement it. It's the best experience I've had on Shopify so far. I can't believe this type of customer service even exists!

Store Using app Total reviews Average rating
Poster Memorabilia 22 minutes 9 5.0
Developer Reply

Hi Sam, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Oct. 10, 2022

Awesome service, this is my first use of it, the customer service helps me set step by step. I can set it by myself for another site.

Store Using app Total reviews Average rating
keychron germany About 1 hour 1 5.0
Developer Reply

Hi Xu, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
Oct. 9, 2022

充実したサポートと使いやすい翻訳機能でとてもおすすめできます。自動翻訳の精度もかなり高いです。多少はやはり手動で修正する必要があるのですが、そこも修正ツールが充実しているのでやりやすいです。同じ翻訳ミスが続く場合は、単語登録して次回のミスを防げます。

Store Using app Total reviews Average rating
Developer Reply

Hi Kazuki, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

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