Transcy: AI Language Translate
Transcy Shopify Language Translation & Currency Converter
Rating
4.8
feedback
5,920
chart
#1,187
All reviews
Rating Breakdown
Review RSS Feed
March 22, 2023
Great customer service! Much better than the previous translating app we used. Needs some time to understand the navigation within the app but overall very good app.
Hi Tim, This is Scott from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Scott Transcy by OneCommerce
March 22, 2023
very nice support from daisy, she was very helpful and nice, answered all my questions with patience. and the apps also works very good
Hi Franz, I'm Frederick from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Frederick Transcy by OneCommerce
March 22, 2023
I have greate experience with Transcy! My supporter Shen is very nice and patient. Got all my problems solved.
Hi there, Here's Levi from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Levi Transcy by OneCommerce
March 20, 2023
PERFECT! IT WAS QUICK AND EFFECTIVE WORKING WITH ANIE <3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3
Hi there, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce
March 18, 2023
So far, it has been a good experience with fast support. I think this is a good choice for a translation app.
Hi Ndinwa, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce
March 18, 2023
Great support,good app and Serenaa really helped me,Thanks for your help and support in solving all my issues
Hi Kabir, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce
March 17, 2023
I definitely recommend this app to others, you will be helped very quickly and well, they arrange things in your store settings that you cannot do yourself, this app and their support team are just super good.
Hi Yvesnel, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce
March 17, 2023
They response you and fix your problems very soon and perfectly. Very nice customer service. Highly recommended.
Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce
March 17, 2023
It was pretty straight forward to set up, but when I did get a bit stuck I was guided by Rosa via email and I am now set.
Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce
March 17, 2023
Helpful app for our non English users and support have been very accommodating when needed. The fact that the app changes currency as well as language is ideal for international selling. Some auto-translates are slightly off between some languages but that can be rectified in app.
Hi Martin, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce
March 16, 2023
Amazing support from Nim! It really helped speeding up the process. I was able to set my webpage with many different language and currencies. Nim helped with the switcher place to embed it on my website.
Hi Lilas, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce
March 16, 2023
Really kind, quick and nice service from Fanny!! Thank you so much for your help! Love the application by the way , it goes well with the shopify theme.
Hi Kim, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
March 16, 2023
Transcy is a very useful app to expand your store to other markets and the staff is very helpful, Violette was patient and able to guide me into a solution for what I wanted to do.
Hi LILLIAN, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
March 15, 2023
I can set my webpage with many different language with Harwin's support! He set up the switcher place, where i want on me website on the desktop and on the mobile platform! Don't hesitate use this up and the fast support service!
Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
July 5, 2023
Daisy was giving great customer service, fast help and precise support for me when I was in need for help! Would highly recommend!
Hi Slade, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Slade Transcy by OneCommerce
March 14, 2023
Ik heb de Transcy app gebruikt om mijn webshop te vertalen en ik moet zeggen dat ik erg onder de indruk ben. De app is zeer gebruiksvriendelijk en intuïtief, waardoor het eenvoudig is om de vertalingen te beheren. Het heeft me geholpen om mijn winkel snel en gemakkelijk te vertalen in meerdere talen, waardoor mijn klanten een betere ervaring hebben en mijn online zaken uitgebreid kunnen worden naar een breder internationaal publiek.
Hi Jacob, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce
March 14, 2023
the support teamLive support team is definitely worth a 10. They helped me for over an hour and I gave them access to my store and did all the work for me. The app has almost all the options you could need. I am very satisfied! is awesome they helt me for more then 1 hour and i gave them
Hi Sezer, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce
March 12, 2023
So happy with this app performance, finally found the perfect translation app after trying out so many. The customer service is also top notch: quick replies, always online and very skilled. Can definitely recommend.
Hi Kajsa, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce
March 12, 2023
Viollete from Customer Service is the best, helped me so quick, made this hard set up an easy, also they know more than devs, they customized the switcher how i wanted. 5 of 5!!!!
Hi Rosende, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce
March 10, 2023
I am very satisfied with the whole support team. Especially from Aurora :) I can use this application in my other works from now on.
Hi there, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce