All reviews

Rating Breakdown

  • 5
    92% (5,454 ratings)
  • 4
    5% (266 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (123 ratings)
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4 / 5 Share

Sept. 14, 2022

Une bonne assistance disponible très rapidement lorsqu'on les contacte. Ils ont su résoudre quelques

Store

MASSAMA

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Nontch, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

4 / 5 Share

Sept. 11, 2022

Great support from the service team! Fast and repsonsive, fixing the issues right away. Great at translation too. Quite accurate

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 28, 2022

Ze verdienen 5 sterren voor hun inzet en support, daar ben ik erg tevreden over. Ik geef 4 sterren omdat de currency niet goed werkt met de Data market sync. Ik moet het zelf instellen of alles selecteren en automatisch laten instellen. Taal instellen met Data sync market werkt wel goed.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 2, 2022

Het soms wat moeilijk om de juiste instellingen te vinden. Maar de chat functie is super handig en je krijgt altijd meteen hulp.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 30, 2022

Il servizio clienti è sempre disponibile e l'app funziona. Comunque dopo aver tradotto automaticamente lo store è possibile apportare modifiche per correggere eventuali errori. Credo sia una ottima soluzione per chi intende esplorare nuovi mercati di sbocco. Consiglio

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 24, 2022

Just started with the app so I cannot review the app just yet. Service was great, quick response and direct help with implementing on our site. Great service!

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 17, 2022

Transcy is a very good Tool. It would be great if we would be able to translate the text or the customs pages. Right now i only can translate the landing page and the title of customs pages.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 17, 2022

Erg uitgebreid in de opties die je kan kiezen om te translator knop vorm te geven. De standaard vertaling van de app zelf (zonder handmatige bewerking) is al aardig goed.

Using app

8 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Aug. 10, 2022

App is very well integrated and the only language app I found to be helpful. other apps on the app platform don't support the language feature very well

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 9, 2022

Hard to navigate and know exactly what you're doing but eventually it works thanks to customer service.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 9, 2022

Ho iniziato da poco a usare ques'App. Per ora è interessante e mi sta soddisfacendo. Servizio clienti ottimo.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 6, 2022

The app works great at providing my site a Spanish option. I do wish Latin-American Spanish would be an option as quite a few words are said differently and might be confusing to my audience. Otherwise it is a great option and customer support (Jennifer in particular) has been amazing at helping me with any questions.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 2, 2022

A very app, but I would appreciate a little more transparency. In particular, they don't clearly mention that translations are for only 1,000 products in most of their plans. This should be mentioned in the plan comparison. Otherwise, a very good tool.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

4 / 5 Share

Aug. 1, 2022

Lee was my customer support, he was great! he guided me through everything i was confused about, and it went smoothly. Cheers.

Store

SWVN

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 30, 2022

Jennifer was great, she helped me fixed my problem within five minutes. This app also helps for new users with better experience. thank you

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 29, 2022

Tuve dudas con la instalación y solicité ayuda en e chat de soporte técnico. La persona al otro lado ha sido muy atenta y tiene conocimiento más que suficiente para orientarme

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 29, 2022

It is a biz difficoult to use but support helps alot, they do the work for you and theyre really friendly

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 29, 2022

very helpful. The CS offer assistance right after installation which is very helpful for getting familiar with the app.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2022

Garlic was amazing, the platform works pretty well even if i don't understand why you have to get the platinum subs. to get out "powered by Transcy"

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 25, 2022

Ottimo servizio clienti! Grazie John!! :) App carina e sembrerebbe facile da usare, ho appena iniziato!

Using app

30 days

Total reviews

1

Average rating

4.0