All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (113 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2022

App works fine and the customer service and helping setting the app up was amazing! Thanks for your work.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Sept. 29, 2022

Buena aplicación y buen servicio. Por lo menos no tienes que pagar para traducir como otras (Langify).

Store

Devenur

Using app

35 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Sept. 28, 2022

C'est le fait que l'utilisateur peut choisir la lange et aussi la devise, surement je vais faire la mise à niveau pour avoir aussi la conversion de taux de prix. D'ailleurs John a rapidement tout résolu pour moi, je suis vraiment content du résultat et sont excellent niveau de support et rapidité, il m'a guidé pour faire les activations et lui donner les accès comment collaborateur pour m'aider, ca vraiment facilité le travail et m'a fait épargne beaucoup du temps Merci John!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Sept. 27, 2022

I asked the support to help me with the setup of the currency, Jennifer answered super quickly and helped me in the next 30 sec! Loved the service!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Sept. 27, 2022

This app is great for beginners as well as advanced users. The customer support team is very responsive. Thank you Harwin for your kind assistance!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Sept. 26, 2022

The best translate AI app, with the best support. and i will use it soon in my other store. professional and accurate.

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi EKONORE, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Sept. 25, 2022

The first time I used it, thank you TEE for spending 2 hours with me and helping me to set it up, thank you very much, it is running normally now, thank you very much.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Shijiang, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

服务很好,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Zhanyu, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

A well understandable and simple app! The support is great and extremely fast. All my questions were answered professionally and quickly.

Using app

35 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Deniz, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Sept. 23, 2022

Very helpful and efficient app. The customer service is very helpful and quick to respond to all of my issues

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Sept. 22, 2022

Fantastic support and the app works great! We were looking for an app that was reliable at translating many languages and so far this one has performed very well. Their customer support team is also very helpful with any queries we have.

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Hi Charlotte, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Sept. 22, 2022

Wat moeilijk om op te starten maar goede ondersteuning alles draait goed! Is wel gemakkelijk en bespaart veel tijd die automatische vertaling. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rik, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Sept. 21, 2022

Excellent app, also their support is fast and always available, I do really recommend, good price and good app.

Store

GAEM

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Luna, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2022

Awesome Service and Great app. They are always helpful. I have purchased many services and have had successful results in all of them. Worth every dollar I pay. thank u so much......

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Dec. 20, 2022

Para traudir va muy bien. Tienes que saber donde buscas porque cambian los nombres de shopify a veces.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy. We are glad that you have had a good experience when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2022

Awesome customer service, helpful all the way! Gives a really good start to understanding that the app is indeed taking things seriously.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cristian, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2022

La instalación fue muy fácil con la ayuda de Amber. Utilizando la versión gratuita podré traducir de francés a inglés y mostrar los precios en francos suizos y euros.

Store

Alma

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi Olga, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Sept. 20, 2022

They have amazing customer support that was able to assist me through out the journey to translate website to different languages. App itself is user friendly and easy to implement.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Sept. 19, 2022

Awesome app with rich feature. Also support works very well, solved all our problems instantly all the time.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Dilara, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Sept. 18, 2022

very nice,the customer services team are quickly to help solve the problem。Help set up language translation

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce