Transcy: AI Language Translate
Transcy Shopify Language Translation & Currency Converter
Rating
4.8
feedback
5,867
chart
#1,177
All reviews
Rating Breakdown
Review RSS Feed
Feb. 18, 2023
There is some issues in app usage due to specific of shop, however support is on excellent level and fix all reported issues fast and professionally. Great app to recommend.
Hi Andris, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
Feb. 18, 2023
Incredibly quick response from support on a Saturday night. I received a lightning fast and very accurate response from Harwin
Hi Radoslav, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
Feb. 18, 2023
Very Good service and translations are on point. and overall provides a good experience and has an amazing currency converter.
Hi Kai, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
Feb. 16, 2023
En tant qu'utilisateur de l'application, j'ai été agréablement surpris par sa facilité d'utilisation et son efficacité. Grâce à cette application, j'ai pu traduire mon site en plusieurs langues et offrir des options de devise à mes clients internationaux. Cela a non seulement amélioré l'expérience d'achat de mes clients, mais cela a également augmenté mes ventes. J'ai particulièrement apprécié la fonctionnalité de traduction automatique qui m'a permis de gagner du temps et d'éviter les erreurs de traduction. L'application est également très personnalisable, ce qui m'a permis de m'assurer que mes traductions étaient cohérentes avec mon branding. En bref, je recommande fortement cette application à tous ceux qui souhaitent améliorer leur expérience d'achat en ligne pour les clients internationaux.
Hi Redouane, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce
Feb. 16, 2023
Immediately had a a support agent (Vani) pop up to guide us through the process - extremely helpful and informative. would be cool if the actual translation loaded little bit quicker but so far so good.
Hi Daniel, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce
Feb. 15, 2023
Highly recommend this app, smooth and fast. Support handled issues very quickly and resolved all my issues. grateful.
Hi Jocelyn, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce
Feb. 15, 2023
Very good customers service! Thank Aurora for your help. The team are super fast and want to help .
Hi Dominique, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce
Feb. 15, 2023
App works great and pretty easy even for a newbie like me! Customer service is over the top! They respond quickly ad effectively. VERY SATISFIED!
Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce
Feb. 15, 2023
support helps me to fix my problems in few minutes ! support helps me to fix my problems in few minutes !
Hi Clement, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce
Feb. 15, 2023
great support , especially emma , she was a great savior. and i hope they add the ability to export po files
Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
Feb. 15, 2023
very helpful app and communicative company. Especially, Iris did a wonderful job for helping me out. absolutely recommend this app. It helps a lot ~
Hi Hee, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
Feb. 15, 2023
great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !great !
Hi JONGHYUN, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
Feb. 14, 2023
Left too early I had some questions to ask him
Hi Nassim, This is David from Transcy As you said that "Left too early I had some questions to ask him", we seem not to catch your point, please explain it more details for further support. We have seen that one of my colleague is supporting your case, please let them know if you need further support Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, David Transcy by OneCommerce
Feb. 14, 2023
you can set it up very easily and it appears right away. the customer support is AA+ amazing assist. you have to try it if you wanna go global
Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce
Feb. 14, 2023
Best support I've ever seen! Fromm zero to hero in my web translation. Biggest thanks to specialist Vani from OneCommerce ❤️
Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
Feb. 13, 2023
Very fast assistance, Shen in particular gave me suggestions based on my store and helped me carry them out.
Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
Feb. 13, 2023
I have used several translation apps and I find this one quite good. The support is fantastic, helping you to improve your shop.
Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
Feb. 13, 2023
so far tested literally all major translation software out there. 1. features, customization, functionality, all excellent 2. customer support, the best I have seen, very prompt 3. supports markets > very important 3. best price all round. auto-translate all languages. no charge credits per translation. 4. Great easy to use UI and very straight forward to use. Small downside is to be ready to spend 20 dollars a month. but if you want multiple languages with unlimited translation with currency and all the best UI customization with best support, it's worth the money.
Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce
Feb. 28, 2023
Very helpful, thanks again Harwin and Serenaa for your attention and reliable help. You fixed my trouble. Thanks. Today I've asked for the support help again in a complicated manner, but Tee and Annie were amazing. It took a long time and much research to fix the issue, but they have been of an exemplary attention and professionalism for helping me fix it. Thank you ladies, thank you very much
Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce
Feb. 13, 2023
It was a good app..its easy to set up. And the customer service is awesome. They are available at any time and respond very fast...
Hi Marwan, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce