All reviews

Rating Breakdown

  • 5
    90% (2,293 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (98 ratings)

Reviews with Text

  • 98% (2,503)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2022

I just install app and looks amazing! Thank you very much Serenaa for helping me step by step, and for being so kind and smart! You are great, Transcy App is very lucky to have you in their team!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Es muy útil y el servicio al cliente por parte del equipo de onecommerce es de lo mejor que he visto en las aplicaciones de Shopify

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Francisca, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Oct. 11, 2022

So far so good - the app appears pretty easy to get started with minimal settings needed and pretty clear language. I needed a bit of support and they were able to help within minutes in real time.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Oct. 11, 2022

The app is great if you are looking for a language or currency translator. I thank Tee, she answered all my questions very quickly.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sonia, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Oct. 11, 2022

I downloaded the app and started right away. Functionality looks very okay but what blowed my mind was their customer support. Jaxber immediately fixed all my questions. Amazing. Thank you again!

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Oct. 11, 2022

It's a great product & they offer excellent support for it. The app is very good if you're looking for a language or currency translator.

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Zia, I'm Enzo from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Enzo Transcy by OneCommerce

5 / 5 Share

Oct. 11, 2022

best support i have never seen, perfect. I had a big problem and the team helps me during few hours to found a solution

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Hi Alec, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Oct. 10, 2022

Best customer support I ever experienced. Beyond fast, and always come up with a pro-active solution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Robert, I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy by OneCommerce

5 / 5 Share

Oct. 10, 2022

The customer support rocks! I love the way that they are helping me implement it. It's the best experience I've had on Shopify so far. I can't believe this type of customer service even exists!

Using app

22 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi Sam, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Oct. 10, 2022

Awesome service, this is my first use of it, the customer service helps me set step by step. I can set it by myself for another site.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Xu, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Oct. 9, 2022

充実したサポートと使いやすい翻訳機能でとてもおすすめできます。自動翻訳の精度もかなり高いです。多少はやはり手動で修正する必要があるのですが、そこも修正ツールが充実しているのでやりやすいです。同じ翻訳ミスが続く場合は、単語登録して次回のミスを防げます。

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kazuki, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Oct. 9, 2022

Good application, easy to use. Great support team, very helpfull and effective. I recommend this app.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mary, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Oct. 8, 2022

Unglaublich guter Support! Hat sich sofort Zugriff verschafft und alle Fragen die noch offen waren erledigt.

Store

liebwut

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Miriam, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Oct. 7, 2022

Great service from their online product support messaging. Sorted out our setup and the required customisation to get the product working for our specific needs. Highly recommended.

Using app

About 2 hours

Total reviews

4

Average rating

4.5

Developer Reply

Hi David, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Oct. 7, 2022

The application easily and quickly translates texts into other languages, except for minor inaccuracies. In case of any problem, the application support responds very quickly.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Oct. 6, 2022

so useful app for multi language app Transcy. And thanks to the support team to helping me out from some issues.

Store

ORONIA

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Oct. 6, 2022

Great app and superb service! Translates text and manages image translation at product level which is great. Thanks a lot!

Using app

2 days

Total reviews

8

Average rating

4.5

Developer Reply

Hi Equipa, I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy by OneCommerce

5 / 5 Share

Oct. 6, 2022

While the app itself is still growing and lacks some features in order to reach its full potential, the amazing support makes up for it - they will go over borders and barriers to ensure you end up with what you want. If you are still not convinced with Transcy (maybe they lack 1 important feature, etc) my suggestion is to talk to them, because they may be able to do it.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Pedro, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Oct. 6, 2022

This app came in handy to help me translate the text on my dynamic apps, as well as on my other content, thumbs up! The support is top notch as well.

Using app

About 11 hours

Total reviews

10

Average rating

4.7

Developer Reply

Hi Gary, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Oct. 6, 2022

Great support. Very helpful with helping me set up the language translator. Highly recommended. 5 stars

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gregory, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce