All reviews

Rating Breakdown

  • 5
    92% (5,462 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2023

Je n'ai pas encore complètement utilisé l'application donc je ne peut être objective sur l'outil. Cependant, le service client est TOP !!

Store

Minneo

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Raada, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Feb. 9, 2023

Great App! Excellent customer service! I had some questions about setting up the app. The customer service team did a fantastic job. Quick responses with clear instructions and guidance made this a five star experience.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Feb. 9, 2023

My experience with the app is being sso far so good. The app works well. Also the live shat support it´s amazing in terms of support and helping in everything you need. I had a few interations with Flora and she helped me a lot.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andre, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Feb. 8, 2023

かなりいいアプリだと感じた。 ぜひ翻訳アプリで悩んでいる人には使ってもらいたい。 何よりもサポートが充実している。 レスポンスがすぐに来るので助かった。 スタッフも親切で素晴らしい。 thank you Vani!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Feb. 8, 2023

Great App! Great Customer Service! Thanks a million to Flora. She was a nice and patient person in spite of all the issues that needed to be fixed. Thanks from the bottom of my heart

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Feb. 8, 2023

Very helpful and good service! Thank you to Vani for helping me out, she helped me with different issues and was the most helpful. Worked with another translation store app before and I must say that this app works 10000x better.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Feb. 8, 2023

Great app, fast and responsive support team. Thanks a lot Joe for helping me fix the incompatible theme issue

Store

COMFMET

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Feb. 7, 2023

The App is very good and the support ist fantastic! Every problem was solved with the help of the support`.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Noel, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Feb. 7, 2023

The application is very useful in running a international shop. Customers have a very easy way to change the language.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Wiktor, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Feb. 7, 2023

Sehr guter App und sehr leicht zu Bedienen Diese App kann man nur Weiterempfehlen falls man nicht klar kommt wird einen sofort geholfen ich fand das Super :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tugba, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Feb. 7, 2023

Top notch customer support! Very fast, friendly and competent! :) It is also very convenient via the chat.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kevin, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Feb. 7, 2023

The support is AMAZING! We have a lot of troubles with our store because it's a bit complicated. But they are so friendly and really want to work with us. High recommend

Using app

20 days

Total reviews

6

Average rating

3.2

Developer Reply

Hi Raymond, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Feb. 6, 2023

Merci pour l'accompagnement au top de Dory !!!!!!!!!!!! .

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Azedine, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Feb. 6, 2023

Super helpful support and very responsive. I LOVE the app already and barely had it for an hour! Rosa is amaizing!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Feb. 5, 2023

good, I tried to install several translation plug-ins, but none of them could be displayed, and the tutorial could not be found. GT has professional customer service to guide me to install, which is very good

Store

Fadance

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Feb. 5, 2023

This app works very well ! The translation is very fast. You can customize as you want. The team is very hepfull. You can contact them and they respond very fast. Good application ! I recommend it

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Leandrew, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Feb. 4, 2023

After 3 apps that didn't work I tried this one and everything worked! The app is very comprehensive and offers everything you need. The support has helped me so much that I thought I was annoying but they were always super nice. Thanks again! :)

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Hi Resul, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Feb. 4, 2023

Support is on the top and translation system is very good. Also switcher is very customizable. Highly recommend it

Store

TEXER

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Мухаммед, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Feb. 4, 2023

Seems that it will help a lot. Very quick support, fixed everything quick and well. Thanks to Annie.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jonas, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Feb. 4, 2023

The app work correctly the Transcy Team always are there to help with any issues you have, after some adjust the page is working perfectly.. Thanks to all Team

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce