All reviews

Rating Breakdown

  • 5
    92% (5,462 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 3, 2023

Awesome User Support. Problem solved in 5-10min, no waiting, no missunderstandings. Would recommend 10/10

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Emanuel, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Feb. 3, 2023

Very good service !! 10/10

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Murat, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Feb. 2, 2023

GOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOOD

Using app

5 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi there, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Feb. 2, 2023

Support went very fast and smooth, In a few minutes my problem was solved and I got more information about other packages.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Felix, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Feb. 1, 2023

Flora was super kind!! The platform is good and all the information is enough to build big things with your business.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Geovanny, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Feb. 1, 2023

Awesome customer service. Aurora was very kind and her response time was very fast. She was able to solve my issues very fast as well. Thank you very much. I highly recommend this app and its customer service.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andres, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Feb. 1, 2023

Perfect and quick support. The translation is also very good and not much work needed. Only some details must be corrected. Excellent app.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alexander, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Feb. 1, 2023

Really helpful assistance Iris helped me all the way till everything was fixed. Very happy with the helpdesk

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Feb. 1, 2023

perfect, usually i didn't trust the apps that change currency and language together, but this app is very good and the customer service team are very helpful

Store

Bralux

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Hassan, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Jan. 31, 2023

Supert Support von Shen! Hat bei jeder Frage sofort eine Antwort gehabt und auch sofort geholfen. Vielen Dank!

Using app

11 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Derbas, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Jan. 31, 2023

Absolutely incredible support! helped me to set up everything exactly the way I wanted. Translations in all languages within minutes.. great support! great app!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tom, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Jan. 30, 2023

staff iris is very helpful and the app brings more traffic to my store. less questions from customers

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Clarins, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Jan. 30, 2023

Best service! They helped me integrate the widget into the theme. It looks flawless. Its perfect!!!! Thanks

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi James, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Jan. 30, 2023

Customer service Violette, treats the work very seriously, helps me to solve how to use this software, I am very grateful for this, at the same time this software can automatically convert the real-time exchange rate, or very good.

Store

PLDOLL

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Jan. 30, 2023

Application au Top, services extrêmement disponibles et à l'écoute. Le service nous a aidés pour la configuration et l'intégration en un temps-record. Nous recommandons vraiment !

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Jan. 30, 2023

Works perfectly! There are plenty of features to customize the App. The support was really responsive and helped a lot.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Carl, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Jan. 29, 2023

Great app and great services , I've had a lot of help they set up the languages and currency for me

Store

bigboy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Abdessalah, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Jan. 29, 2023

It works perfectly. I didn't really know how it worked but Annie helped me very well and now my shop has translations in different languages.

Store

iLonker

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bianca, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Jan. 29, 2023

Top app, shout out my guy Wilson

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tobias, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Jan. 28, 2023

amazing support! It does everything I needed to do perfectly and they were very responsive and extremely helpful. Thanks to dory! you is doing a very good job!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce