All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2022

Quick and proactive support, even though I installed the app on Sunday. I am impressed!!! Yahooooooo

Store

Vindigo

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Very happy with everything. Translating a whole website is a lot of work so this app can really help with this. Sometimes it takes a bit of time to find the content to translate but if you spend some time in this APP you will figure it out. They could add a extra feature to choose to translate third-party apps individually. Now you can only do all or nothing. But overall 5 stars, good support very helpful.

Store

IVONO

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Aug. 19, 2022

The amazing translation app and the customer service agent Lewis were very helpful and solved my issues. Highly recommended!

Using app

44 minutes

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Excelente atencion al cliente, te ayudan en cada paso y te sugieren mejoras para tu pagina, encantada

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Having used several translation apps, this is the best I've found. The management background is opened quickly and the translation is accurate. What impresses me most is the working attitude of the service staff Rosa and their technical team, who are very patient to help me solve the difficulties I encountered.

Store

godes

Using app

About 10 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 17, 2022

Great app, works well with Shopify markets, great 24/7 customer support, easy and simple to set up. Really happy

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

The last days (10-11 and15 - 16 Nov), my website has run into a lot of issues for no specific reasons. Transcy has been great. They are there on the bit, providing the right support and trying their best to resolve any technical issue.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Customer service was superb! Thank you Jenny for all of your help. Very easy to use and appears streamlined on the site.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Amazing support, The app is also very easy and smooth to install into your website and have configured with your theme

Store

Beliard

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Great application, competitive prices and an amazing customer support. Also a lot of personalization options

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Ich habe heute die App installiert und bin begeistert. Die Oberfläche ist sehr übersichtlich aufgebaut und mit Begleitung der Installationshilfe ist es kinderleicht, auch für Anfänger wie mich. Ich habe zwei Punkte über den Kundensupport angefragt und wurde über den Chat sofort und sehr professionell unterstützt. Bin extrem begeistert und wirklich überrascht.. :) Meine Kontaktperson über den Chat "Amber" ist sehr freundlich und kompetent. Vielen Dank für Deine Hilfe und den tollen Service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Great App for Translating your Shopify Store. I love the way everything is translated automatically. Even new items get translated right away with ease. Customizable Flags, everything is perfect so far. I love it!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Great experience so far! Needed help getting everything set up and did a live chat and they were extremely helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Tailor was super helpful and the app is super easy to use! We got a translated version of our shop in less than 10 minutes. Amazing!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

This app is a amazing and also the customer services too , Zenny guide to me all the time and stay with me through the chat to make sure I set up the app.

Store

Orffit

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

サポートが非常にスムーズで、セットアップまでスピーディーに対応していただけました。 翻訳の精度などはこれから確認しますが、とてもおすすめできるアプリです! 操作性も非常に良いので、これから検証して使用継続を検討しようと思います。

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

Really easy to use this app, and customer service was amazing. They went above and beyond to help us when we got stuck coding the language icon. Would definitely recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2022

We were able to get an immediate response from Annie. She is always courteous and quick to respond, which is very helpful!

Store

UMMY

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Ich habe diese App für meinen Online Hundeshop www.4legs.de verwendet und sie ist wirklich sehr hilfreich. Eine tolle einfache App, die einem viele Übersetzungsarbeiten und ZEIT spart. Der Support ist SUPER! Kann ich nur empfehlen!

Using app

Over 1 year

Total reviews

6

Average rating

4.0

5 / 5 Share

Aug. 12, 2022

toppe toppe toppe fino ad adesso, vedremo se confermeranno la buona impressione iniziale. Proprio bravi

Using app

17 minutes

Total reviews

1

Average rating

5.0