All reviews

Rating Breakdown

  • 5
    92% (5,414 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2023

Works perfectly and the staff response is super fast. They will set up everything for you in no time:D The translation is also accurate. I reccomend this app to everyone who want to translate his store!

Store

NTGTek

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Narcis, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Jan. 13, 2023

iris helped me a lot and stayed in the chat and she is still fixing the problems. i hope every thing will be good

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Erlend, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Jan. 12, 2023

hello, tee, I spoke with a tailor on the commerce site and she was amazing. great service helped me figure out everything about translating my website from English to chinse.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Santein, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Jan. 12, 2023

A great app! We're using it to translate our website from English to Arabic. The support team is incredible. They offered help without me asking and were incredibly patient while customizing our switcher button to match our theme. Thank you Vani and the rest of the team.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Jan. 12, 2023

nice and competent service. The app works well so far. I will test the app still ausgebieger and if necessary then again bewerter. So far a clear recommendation

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Marcus, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Jan. 12, 2023

Tuve un problema ya que no aparecían los idiomas en el Switcher, gracias a Lewis enseguida me ayudo para corregirlo y que apareciesen, atención muy rápida, amable y la aplicación bastante intuitiva y estética. Recomendada

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amador, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Jan. 12, 2023

App molto utile per le traduzioni, assistenza molto veloce e gentili. Hanno risolto subito il mio problema.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Mariana, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Jan. 12, 2023

I chose $19.9. This software is very easy to use, and the function control interface is very clear. The most important thing is that I have received very high-quality service from the software team. Every time, the technical customer service team can reply to my messages in a timely manner and solve my problems efficiently. Even if some problems are more difficult, they will try their best to help me find the reasons and give reasonable and sincere suggestions. When I need to wait, I will be notified in advance, instead of making me feel annoyed because I don't know the situation. In general, this is an excellent software, and it also has a group of excellent technical service teams. Choose them with confidence.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Jan. 11, 2023

muy atento el grupo de atencion al cliente. tuve un inconveniente y lo resolvieron rapidamente. muy buena experiencia

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicolas, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Jan. 11, 2023

Service hors pair, gentille, courtoise, amicale, Franche, aimable, professionnelle, avec beaucoup de soucis !

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Davide, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Jan. 11, 2023

I definitely would recommend this app. Great customer support was provided in setting up and easy to use.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dennis, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Jan. 11, 2023

Amazing support and functionality. It is an amazing app that can satisfy all your translation needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jor, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Jan. 11, 2023

The app is great, but Harwin at support is even better. Can absolutely recommend this app for everyone! And make sure to ask for Harwin if you need help with setup.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Daniel, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Jan. 10, 2023

I should say this app is excellent a 10/10 translation app functionality and 10/10 customer service.

Using app

10 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Jan. 10, 2023

Excellent service from customer helpdesk and special thanks to Alene. Integrated the language switcher into my theme seamlessly. Looks good on desktop and mobile view. Very fair price plan, loads quickly in the Store Admin which is an issue with some other apps I tried out. Very much recommend Transcy.

Store

mia mai

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Sören, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Jan. 9, 2023

10/10 app functionality and 10/10 customer service. Full help with integration. 100% worth the full price.

Store

EcomVDD

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Thomas, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Jan. 9, 2023

Excellent app. I highly recommend. Excellent support for problems. The last update is a big plus with integration directly into Shopify.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Jan. 9, 2023

I really appreciate all help I received from this out def a 10 out of 10. Thank you so much. I will continue to use this app for times to come and recommend to my friends and peers

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Deyja, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Jan. 9, 2023

i enjoy the deep integration into Shopify and the natural workflow. also the support is always there to help

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Julien, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Jan. 9, 2023

Beautiful app with perfect customer service. I'd like to thank the agent Mr. Lee for the amazing customer service helping me fix any issue that occured.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Maram, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce