All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (113 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2022

I haven't used the app yet, but the personal assistance I received right away was great! The online chat assisted with collaborating on Shopify and set it up in 15 mins. So far its great, thank you to Garlic!

Using app

38 minutes

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 5, 2022

Great service. The support agent in the chat helped a lot. It as all done an setup in very short time.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

great customer service! They helped me with the set up, customer service was there within minutes and within a hour the entire app was working perfectly

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Neville helped me to solve my problem, her help was so useful and we had a really friendly talk though. thumb up

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Transcy is a helpful translating tool, with outstanding personal assistance if needed.----------------

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

We use this app to complete multilingual translations, which is faster and more convenient, and their staff helps us to use it smoothly, which is really great!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

excellent service Great app an agent just came and helped me with the current theme issues i had without me noticing! unbeatable customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

I was surprised how fast I had 400 pages, blogs, and products translated into multiple languages. Support was very helpful when I needed customization!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Great & fast support, thank you for helping me - Solved all of my problems about language and currency.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Transcy has incredible customer service and they are quick to respond. Mikayla and Cassie are soooo nice.

Store

MINAKY

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

This app is amazing. And the customer support is great! John helped me a lot during set up. Thanks!!!!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

The service you'll receive from this company is OUTSTANDING. More app providers can learn from this. At every hour of the day, they will answer your emails in minutes. Thank you for making the integration smoothly.

Store

KHAIZEN

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Garlic was a wonderful help! Immediately helped me set up the translations I wanted and even embedded the button for me. Had some issues with a banner pop-up that Garlic also took a look at for me. Amazed by this customer service 10/10

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

I always work well with the team, they are efficient and quick in their work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Had a great support by Charlotte! Totally recommended!! The translations are perfect and I'm very happy i find this app and Charlotte to help me setup everything

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I use this app to translate my site from English to German and French. With the help of Flora( chat box) I managed to implement the translation, although with German was not working in the beginning. As far as I checked, the French translation is ok but the German version need editing.

Store

Apiphen

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Its a very good app, easy to use and helpful customer service! Thanks a lot to Cassie, she has been the best help. Now everything work great. This app was better for my shop, because I need to translate multiple languages, convert currency and most important I can edit some automatic translating mistakes. A few problems I did come across is that I can't edit third party auto translation which is a headache and they need to look into this asap.

Store

WãHat

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Muito bom o aplicativo a Charlotte que me indicou e gostei muito. Ele traduz sua página para muitas línguas você vende mais.

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Sehr coole App, Tailor hat mich direkt im Chat erwischt bei der Einrichtung und mich superschnell durch den Prozess begleitet. Hätte ich gewusst, dass es so schnell und einfach geht, hätte ich es direkt früher gemacht. Vielen Dank!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Very good service! Was able to help me with my problem in a quick and efficient manner! very pleased

Using app

18 minutes

Total reviews

2

Average rating

5.0