All reviews

Rating Breakdown

  • 5
    92% (5,414 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2023

El soporte recibido es espectacular y estoy muy satisfecho. La recomiendo ya que te ayudan en todo momento de forma personalizada!. Mencion especial a Lee ya que ha estado muy pendiente de ayudarnos en todos los detalles para nuestra web internacional!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jorge, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Jan. 7, 2023

sehr schneller support, geniale app, gefällt mir sehr und kann ich weiter empfehlen. Einfach zu bedienen

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elias, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Jan. 7, 2023

The team has been amazing to assist me! I really appreciated the fast and efficient support of Transcy! Thank you!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Jan. 7, 2023

very friendly and helpful , it help me a lot to solve questions and issues, to avoid future problems !

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hsiu, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Jan. 7, 2023

If you looking to expand your business internationally, this app is very useful! They offer language translation and currency converters for your shop, also 24/7 customer service! Highly recommend!

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Hi Sonia, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Jan. 7, 2023

I'm starting to use the app and it's wonderful and great service, especially those who helped me thank you for helping me

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Jan. 6, 2023

perfect app and perfect design i love the support ! help you in everything and try to to your best on your website ! 5 stars from me ! im from brazil ! :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pierre, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Jan. 6, 2023

I had a little issue in the beginning. Technical support were a great help. Thank you again Lewis and Ande!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dajena, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Jan. 6, 2023

First of all, the support team was extremely helpful and efficient. They were able to quickly identify the issue I was having and provide a solution. The team was also very friendly and made the process of getting help a pleasant experience.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mihailo, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Jan. 6, 2023

properly trained staff, very professional and friendly, solved my problem in less than 5 minutes!!!!!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dision, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Jan. 6, 2023

its a very good app its was help full its give me what i need for my web site also my language is available the currency is available it was a verry easy to sitting it

Store

beydro

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zahra, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Jan. 6, 2023

Very good customer support, patient for new users, helped me to set a lot of effects I want, I will use for a period of time after the review again, thank you for your support!

Using app

About 5 hours

Total reviews

10

Average rating

5.0

Developer Reply

Hi Victoria, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Jan. 5, 2023

Great app and great customer service! 10/10 Wouldn't not think twice before getting this application.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Jesper, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Jan. 4, 2023

Fantastic job ! The request was very quickly processed, it was super efficient. Everything was handled professionally! real effective support. Thanks a lot.

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Muriel, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Jan. 4, 2023

Great app and customer service! Thank you thank you for answering all of my questions and this app being user friendly :)

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi Maya, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Jan. 4, 2023

Support was very nice. I had problem with the visibility of the dropdown menu, but contacted the support and sorted it out. Very nice app.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michael, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Jan. 4, 2023

アプリの使いやすさはもちろん、サポート対応の明確さとスピードに感動しました。色々と翻訳アプリを使用して試しましたが、Transcyが今のところ一番使いやすく(UI・UX)、サポートのスピードが速いのでおすすめです。(Annieさんありがとうございます!)

Store

SOIE

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi TOTARO, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Jan. 4, 2023

What a great app and great customer service. Very easy to install and set up. As a small charity in the UK serving families with disabled children this will help us help even more families where their first language is not English. The app is easy to use, a couple of little quirks but the live chat is so responsive to help when you are not sure. The number of 5 star reviews say it all

Using app

About 20 hours

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Jan. 3, 2023

many thanks for your help, Bo helped me a lot with my issue the chatbox is very nice and helpful.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alexandre, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Jan. 3, 2023

Service rapide et efficace, je vous remercie Mr Bo pour votre aimabilité et votre professionnalisme.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi SOFIENE, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce