Transcy: AI Language Translate
Transcy Shopify Language Translation & Currency Converter
Rating
4.8
feedback
5,913
chart
#1,187
All reviews
Rating Breakdown
Review RSS Feed
July 22, 2022
I use the app and it works fine, if there are some issues than the team is always very fast to respond and resolve
July 20, 2022
I think the app does mostly well and customer support is quite goal orientated but we had some bugs to fix which really took a day.. Except for the bugs I would recommend it and also the kind lady from the support!
July 11, 2022
Perfect support, it was fast and great. Just the way I like it. The only things that were wrong were the application itself which at times was not very easy to use and had some bugs. But everything is fine after the help of the support...
Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency
July 11, 2022
The application is very nice. However, it cannot translate all the features. Besides, the support team is wonderful. Thank you
Hi Edouard, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. As you mentioned that "However, it cannot translate all the features", I have checked and seen that some resource types have not been translated yet, please check it again. Also one of my colleague is following your case, please let them know if you need further support Regards, Selina Transcy - Translate Language and Convert Currency
July 8, 2022
Useful and graet, maybe much expensive but it works and the costumer service is good. ...............
Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency
July 5, 2022
easy to install and quick response. can't wait to see see our customers inquiries in their language of choice.
Hi there, This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy - Translate Language and Convert Currency
June 26, 2022
Juste installé. Service client au top et très utile lors de l'installation. L'aspect visuel est correct
Hi Diarra, This is Enzo. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy - Translate Language and Convert Currency
June 26, 2022
To be honest I'm not reviewing the app but support from Shen. Her support was excellent and she really put a lot of time into setting it up for me. I'm not revieweing the app yet because I haven't really had anytime to test it. I would have given Shen 5 stars for her work but I do not like being pushed to write reviews. That's one star she's not getting but her support was really great.
Hi there, Here's Justin. Thank you so much for your comments In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy - Translate Language and Convert Currency
June 23, 2022
The app works and the support has been fast and reliable. I do sell books in multiple languages, and one thing I wish it would help me do is hide content based on language. Maybe it's an idea for the future.
Hi there, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency
June 20, 2022
Très interressant bien que ce soit bizarre qu'une appli de traduction ne propose pas son back office en plusieurs langue !! Sinon Service client rapide.
Hi there, My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy - Translate Language and Convert Currency
June 20, 2022
The customer support was extremely helpful in setting up and problem solving. Our store is already seeing positive feedback from our language options.
Hi there, This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy - Translate Language and Convert Currency
June 16, 2022
good plugin. really helped me to add currency and language to the Shopify store. pricing looks quite expensive.
Hi there, I'm Bellamy. We would like to thank you for your review. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency
June 14, 2022
I got very fast and helpful support from Molly! She set up the Language translate in my Shopify Shop.
Hi Marie, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency
June 1, 2022
It makes translating your store page easy. Although we ran into an issue, because the app gets in some cases confused with some elements and tries to translate two elements as one resulting in problems, we got extremely fast and great support!
Hi there, Here's Jena. Thank you so much for your review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
May 31, 2022
It is a good translation tool. There is one thing I just couldn't figure out in the system. The system automatically translates the website name on browser tab. It shouldn't because it is one word but even if I want to change it manually I just can't find where to do it. Also it adds a black background to the favicon for some reason.
Hi there, This is Kieran. Thanks for your review about our app For the current issues, I have seen that one of my colleagues is following your case, please let know if you need further support Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency
May 28, 2022
good and clear I recommend it, you will also be helped quickly and well that's super nice ..........
Hi there, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency
May 27, 2022
Jeg skulle have ændret mit sprog til svensk men det gik galt igennem kundeservice. derefter skulle der en udvikler på og i mens de var i gang med at oprette fejlen de selv havde lavet, var der fejl på min anden side da jeg køre shopify markets. Jeg mistede salg på dette, men det løste sig til sidst efter 2-3 timer. Så alt er godt og super fint nu
Hi there, I'm Marcus. Thanks for your review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Marcus Transcy - Translate Language and Convert Currency
May 26, 2022
Jane is so helpful and kind! Already feel really supported by this app which is amazing. Not sure if it works yet but I will update the review ones things are up and running.
Hi there, Here's Oriana. Thank you so much for your comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency
May 21, 2022
it took a little longer than expected, but i was helped excellent! my webshop is now usable in multiple languages.
Hi there, This is Jocelyn. Thank you so much for your review. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency
May 18, 2022
Très bien, on nous aide à tout installer ! J'attends de voir les résultats si les traductions sont bien indéxées par Google et si ça permet vraiment d'augmenter les ventes en europe. Mais déjà ce que je peux dire c'est super service
Hi Marie, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency