All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (113 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 19, 2022

The support staff is great!!! Even with simple set up, I needed a bit more help. Jennifer was supper great and helpful

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2022

Transcy translate is a great application with an excellent customer support Good Team ! Good job !! Yann

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

The transcy application plug-in is very convenient and hassle-free to use, allowing you to have more time to operate your store.

Store

YEECHOP

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2022

Great support from Ayden. Very helpful. Very informative on when asking certain questions about this app.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 18, 2022

great product easy to use, install and great support team...so far so good - look forward to adding more capabilities later.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 1, 2023

This translator is very powerful, the customer service helped me complete the plugin integration, thank you very much, the perfect payment service makes my business grow faster, thank you! The translator is practical and powerful! very perfect!

Using app

About 1 year

Total reviews

12

Average rating

4.6

5 / 5 Share

July 18, 2022

the best one it's very simple and easy , works good and the live support is perfect , shootout to Molly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

July 18, 2022

everything is good! good! good! good! good! good! good! good! good! good! good! good! good! good! good!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

July 17, 2022

Excellent support during set-up, excited to see how having localised webpages can aid in the growth of my e-commerce business.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

July 17, 2022

It's a useful app hahahahahaha~,and Molly is very professional,thanks for the great and timely help!

Store

Unique

Using app

About 1 hour

Total reviews

21

Average rating

4.8

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

July 17, 2022

Great support and fast response and easy to use app. They helped me to setup the switcher and show it on my custom theme

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

July 16, 2022

Use la aplicación, es muy buena para traducir diferentes idiomas, tiene muy buenas funcionalidades, la asesoría de Charlotte fue muy amable y eficiente. Me gustaría que la aplicación permitiera crear varias listas de precios para ventas internacionales y no estar sujeta a la tasas de cambio.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

July 16, 2022

Service client très réactif, Pauline me guide pas à pas et me propose les solutions les plus adaptées à mes besoins.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

July 16, 2022

The best help I ever had. Daisy helped me with everything I have asked for. very quick and nice support. Translation is not the best but probably it is because specific product name of my brand and basic plan if it will be working properly deffinitly I will upgrade plan. Thank You Daisy.

Using app

29 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Hi there, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

July 15, 2022

Ich habe noch nie einen dermaßen genialen Support wie bei Transcy erlebt. Ein Customer Success Manager begleitet dich LIVE von der ersten Minute des Setups, bis hin zu allen Fragen. Und das praktisch zu jeder Uhrzeit. Darüber hinaus löst diese App alle issues, die Weglot und co nicht lösen können.

Store

iRepell

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

July 15, 2022

Fenomenais! Simples, intuitiva! Vale a pena cada €! Uma plataforma de gestão simples para quem se tem de preocupar com outros pormenores que não a tradução!

Using app

28 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

July 15, 2022

Llevo 1 año usando Transcy sin problema pero de golpe desapareció el switcher para seleccionar el idioma. Escribí a la asistencia técnica y en poco rato, Ande de FireApps me solució el problema. Muy contenta con el servicio.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

July 15, 2022

Super l'application à très bien répondue à mes attentes et m'a aidé à traduire mon site en quelques clics. Le service client est très réactifs

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

July 14, 2022

I use this app to add more languages to my store, the support team also help in amazing way to make sure all work fine. i recommend this app if you need to add more languages and currency to your Shopify store.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

July 14, 2022

Just installed so no history yet. However, Flora made the installation pain free. She stepped us through the process with easy to follow guidance and did most of the work from her end.

Using app

About 1 hour

Total reviews

29

Average rating

4.8

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency