All reviews

Rating Breakdown

  • 5
    92% (5,415 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2022

Lovely customer support. The helped me immediately with a minor issue and were able to resolve it quickly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luca, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Dec. 17, 2022

Un très bon service à la clientèle. Dès l’installation de l’application, un technicien entre en communication avec moi pour m’Assurer que je ne rencontre pas de difficulté.

Store

EXÙ

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lorna, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

Very good! I had a great experience, She helped me through the process of starting with the app, super helpful and sweet!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michelle, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

The staff responds incredibly quickly and can even help set things up on your account! In an incredibly short amount of time, my website is now available in over 100 languages! What's even more amazing, they have an option to personalize the images used. Thank you Transcy!

Using app

11 days

Total reviews

4

Average rating

2.5

Developer Reply

Hi Christina, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

leeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Store

VJ

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

Amazing, took a few seconds for our problem to get fixed and resolved. 10/10 .

Store

ivsy

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ivsy, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

Super, this is really a good translation tool. But there is a limit to the amount of auto-translates. Thanks alot

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kai, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

Great assistance, easy to use! The person i spoke was very kind and patient and really gave me a welcoming feeling

Store

Marela

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Simon, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

App works great and Rosa provided me with excellent support. Needed to move a language switcher to slide-in menu on the mobile version.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Hi Victor, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

Excellent support from the employees ................................................................

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marom, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share

Dec. 16, 2022

Very good app. Good customer service. They helped and guided me through everything I need to do. I think it will definitely help conversion and sales because being able to be understood by many countries is very important.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Jaynard, I'm Frederick from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

Perfect App intergrates perfect with my theme ( https://1.envato.market/5b997D ) and PERFECT SERVICE responds really quick.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jason, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

5 stars good application and a lovely support team. just going to use this App start from now, after a long journey with other apps. thanks to Amber

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nacer, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

translates perfectly and Zenny from customer service is very helpful, if you have any problems or concerns you can contact them

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Antonio, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

One of the best apps for currency converting and language translate. It is really helpful and the features they have are amazing. 10/10 customer support they are fast and helpful. They really help me get through my problems

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Eliceo, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

Lewis a fait un très bon travail. Il m’a très bien aidé. Votre application est parfaite pour mon entreprise.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Samuel, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

Superb support, got everything set up in less than 5 minutes. Most recommended to who even needs a translator or currency converter app

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Samuel, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

Great customer support. They helped me to adjust everything I needed in a couple of minutes. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anna, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

Great service and advices from the support team! There is alway someone available to help and provide support

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Dongsinne, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Dec. 15, 2022

Translate and currency are very good work well. excellent team communication helped me solve the problem.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Andika, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce