All reviews

Rating Breakdown

  • 5
    92% (5,415 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2022

L'une de mes meilleures expériences client, J'ai été surpris par la disponibilité de toute l'équipe .

Store

Keindoo

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Marzouk, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

Merci au tchat pour l'aide, l'appli est fonctionnelle c'est tops

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

Equipe de suporte muito boa! me ajudaram com as duvidas e mostraram outras funcionalidades uteis no app.

Store

Olibre

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Bruno, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

very accurate and precise ... i might have not been able to solve this without the help . thanks so much

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joseph, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

Just perfect the service, the chat is just the top. I came across the perfect Shen who helped me put everything in place, everything I asked her she did directly and with ease. So if you come across Shen, I can tell you she's just on top. Merciiiiiiiiii Shen ;)

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

I like the app as well as the customer service. The app will help me a lot with the growth of my online store.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Arif, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

Not using at the moment but in the future i will use this i have other ecommerce stores that are using this app and it does the job its a perfect translation for app.

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Huu, This is Lauren from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Lauren Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

Well helped bu Flora. We had some issues that had to be taken care of and she helped me very well! GREAT

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, I'm Enzo from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Enzo Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

Great support team, encounter with problem for install and using Transcy, contact their support team, they are almost online all the times, and reply fast, help resolved problems, thank you very much.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi XIAODON, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

Awesome app, helps a lot when multi-currency is not yet available in your registered country. THe support is awesome, fast and precise.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Alexander, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

great customer service, very responsive app, amazing team, glade to work with them, I recommend this app.

Store

Jibli

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Yahia, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

Dec. 7, 2022

My assistant Vani was extremely helpful and I love the software. I'm sure my customers will too. Ready to customize it.

Store

Dia'ani

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Dec. 6, 2022

Great customer service and very easy install. I was up and running in under 5 minutes. Highly recommend.

Store

Zach's

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zachary, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share

Dec. 6, 2022

a melhor que tem o suporte ajuda muito, não importa que horas ele sempre tão de prontidão pra ajuda 5 estrelas

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Robert, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

Dec. 6, 2022

Muy buena aplicación para poder tener la tienda en diferentes idiomas sin esfuerzo. Calidad-precio es muy recomendable y la atención al cliente es excelente. Muy intuitiva y fácil de usar.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi Herminio, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Dec. 6, 2022

Is amazing AI support was to good that I know is a AI not human can give that kind of support very good

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Dec. 6, 2022

Great customer support! Response very was fast and helped me a lot with some errors in the page. Now everything works very good thanks to Rosa!! :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sintija, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Dec. 6, 2022

amazing support, amazing app. Highly recommended app for anyone who wants a multi language store. Thanks a lot.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Guillem, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Dec. 6, 2022

Staff here is very proactive and help me through all the steps. very helpful and effective app. recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tanaphat, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

Dec. 6, 2022

This app is great, and the customer service is very attentive; it helped me solve the problem in a timely manner, and it is very caring. I recommend this app

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce