All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (113 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2022

Sehr schneller und Guter Service! Kann ich nur weiter Empfehlen. Verschiedene Design Möglichkeiten sind auch möglich.

Using app

22 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Keanu, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 16, 2022

Great app, I like that I can edit the translation by myself. Pauline helped me add it to my store, and it works great. Thank you

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ana, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 15, 2022

the support provided was very helpful . They helped setting up the app and made sure that we are well set up. I like how I can customize the look.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Raymond, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 15, 2022

Zenny was amazing and help resolve problems instantly best support I have had with any shopify app to date

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luke, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 14, 2022

Excellent support ! This APP do help my site to do multiple language translation easy and work great !

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eric, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

The app is great, too bad we can't customise ourselves the CSS but the team helped me customising the plugin. And did a great job.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

Great support and app! Shen gave me great support and the app is good! I can recommend the app if you need translation.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Maria, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

Great app and support - had for a few months, all worked great, i updated something and needed them to help and they did within minutes

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jamie, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

The app is good and the supporting team is really friendly. They tried to solve the issues in a timely manner, which is very impressive.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amy, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

Klantenservice staat meteen klaar om te helpen. In mijn geval met het aanzetten van de vertaalknop op de website. Vriendelijk en behulpzaam!

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jasper, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

July 15, 2024

Transcy's customer service and technical support team is great. They respond to your needs promptly and help you solve problems.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi WEI, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 12, 2022

Je suis ravie de cette application la traduction fonctionne très bien. De plus l'équipe est très réactive, ils ont répondu a mes questions en quelques minutes et surtout m'ont aidé à configurer le design et l'emplacement très rapidement. Je recommande à 100% !

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 12, 2022

Had issues with setting up a localized domain for my translations so I contacted support and was assisted by Pauline who resolved my issued fairly quickly and also went the extra mail to send me a guide on how to do if I ever wanted to set up more languages.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rhokib, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

May 12, 2022

Je viens d'installer l'application et je n'ai pas encore pu réellement la découvrir mais Pauline a su tout paramétrer pour moi (langue, devise, emplacement du bouton...), c'est vraiment très agréable ! Merci Pauline !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Camille, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 12, 2022

Charlotte patiently guide me through the setup. Very good service. And it's lucky to have her. The app is good and good service as well

Store

ieGeek

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

May 12, 2022

Amazing customer services and a great app! Looking forward to more features in the future! :) glad to use them

Store

ORILABO

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 12, 2022

Great app and very helpful staff! Charlotte was great at welcoming us and helping us install the app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Peter, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

I just installed this app to add multi-language capability to my website. It is easy to use and appears to do a good job at translating the content. I had a little problem implementing the switcher and using the online chat, Lisa was able to quickly resolve the problem.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi Ronald, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Its a good app and support is really kind and very helpful with any issue you enocunter. Good app and much better interface then many competitors.

Using app

22 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi Philipp, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Faster customer service. I am really happy with their team. Lovely, fast……………….:…————…………………………………-.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Begoña, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency