All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (113 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2022

Nice app. Great customer service! helped me a lot during installation. 14 day free trial is very good

Store

Peteat

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 7, 2022

So quickly and so nice! Thanks so much, Molly~ Highly recommend it! The price of the plan is also very affordable, all other similar products have been deleted, and the 24-hour customer service is very fast, I am very satisfied with ~

Store

Checkme

Using app

30 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi Peter, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

L'application est parfaite. Simple d'utilisation, complète et surtout le service client est de loin le meilleur jamais eu. Merci infiniment à Zenny! Joel, Fondateur @ Moodgie

Store

Moodgie

Using app

30 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Joel, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Their customer service is amazing. They helped me a lot and extremely fast. I recommended it 100% without a doubt.

Store

Abya

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Natan, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 8, 2022

very helpful Jennifer, she is helping me to complete my website translation, I hope my site will look fine. thanks Jennifer

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ilan, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Very good tool, it's a bit cumbersome to operate, but overall it's okay, I hope the team can work on it, continue to optimize it, and make it more popular

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Extremely responsive, supportive, polite and professional supporting team. Able to answer whatever questions you have and solve it immediately. A great support to any online store.

Store

fxpopup

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi YIN, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

shes been so patient with me for hours i believe its been we appreciate all your help via chat thanks

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Matthew. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

Die spontane erste Übersetzung sieht bereits hervorragend aus und der schnelle Support für das Setup im Theme hat schnell und reibungslos funktioniert. Sehr empfehlenswert, DANKE Transcy

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

Hi Marcel, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

Great customer service and help with the setup of the app. Looking forward to seeing it work on our website.

Store

Levate

Using app

2 days

Total reviews

5

Average rating

4.8

Developer Reply

Hi Finn, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Customer service was insanely good and within 15 minutes I had a full understanding of the app. Great Support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Justin, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Fantastic client service! seamless setup and great app. Since Shopify helpdesk It's my 2nd favourite.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sebastian, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Great so far. Combination of computer translation with manual edits is smart. Excellent, responsive setup support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Erik, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Perfect service recommended , Their customer service is very priotised , definitely recommended fast track service

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Furkan, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Die App ist umfangreich und erfüllt ihren Zweck. Die Testversion ist gerade am Anfang praktisch, um herauszufinden, ob die Anforderungen an die Anwendung erfüllt werden. Vielen Dank für den Support! _____________________ The app is comprehensive and serves its purpose. The trial version is handy, especially in the beginning, to find out if the requirements for the app are met. Many thanks for the kind support!

Store

DIAVON

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Katharina, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 3, 2022

Amber was very patient with me and guided me step by step everything was very easy with her help thanks

Using app

36 minutes

Total reviews

8

Average rating

4.8

Developer Reply

Hi Luis, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 3, 2022

Very good support. The integration requests were done during same day. It is very recommended. Price and quality match.

Using app

13 days

Total reviews

5

Average rating

4.8

Developer Reply

Hi Eugene, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 3, 2022

I was searching for a translation and currency switching plugins, it's so great to find an option that has both. It's exactly what I needed. The setup was easy and the customer support replied very quickly. Thanks for the help Zenny.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tohar, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 2, 2022

Tailor from support was brilliant in helping me set up the languages, fast replies & Super friendly too!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Troy, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 2, 2022

Really great App. Thank you Lisa for your help and quick answer! Really helpfull with our shopify store for languages and currencies.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lisa, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency