All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2022

This app is very good, the customer service and patiently help me solve the problem. They are great! Y'all should really know about transcy, he's really, really good!

Store

VTOMAN

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Yuanbao, Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy - Translate Language and Convert Currency

5 / 5 Share

June 16, 2022

The customer service is very helpful, thank you so much. We'll keep trying this app and give comments and suggestions, hope it's useful.

Store

LaiFug

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Weners, This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 16, 2022

Jennifer was majorly helpful in support, the app is also great and i'm looking forward to seeing how our customers purchase in Spanish!

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Will, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 16, 2022

Great service! Just need 1 language so signed up for the basic paid plan, their help was so fast in getting our shop into the second language! Help live chat is extremely helpful and quick as well! Highly recommended!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

1 / 5 Share

June 16, 2022

Pricing is very misleading. A free plan is only available to new customers. I was looking forward to this app considering I only needed 1 currency converter and 1 language converter so I thought the free plan was perfect to realize I couldn't select it. Disappointing

Using app

3 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Hi Alexis, This is Kelly and we're deeply sorry for your unexpected experience with our app Regarding to your concern, we're offering 4 plans including Free plan as well. However for Free plan, we offer this plan for stores that created within 60 days in the hopes of helping them in the early stages I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support. Regards, Kelly Transcy - Translate Language and Convert Currency

5 / 5 Share

June 16, 2022

The best user service I've seen in a long time! I was configuring the plugin and someone started the chat to help me. The tool is super simple, efficient and quick to set up. I've tested several before. I recommend Transcy at 100%.

Store

Quark

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Roman, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 16, 2022

Great app, easy to use, very great customer service! Had it up and running in minutes. Would definitely Recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chris, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 16, 2022

He instalado la aplicación para probarla y era justo lo que buscaba. He vuelto loco a Ayden con tantas preguntas y me ha ayudado de manera eficaz en absolutamente todo. Ya solo con el servicio y el soporte, un 10/10. Me quedo con esta app.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Sonia, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 16, 2022

For sure one of the best translator apps. Havent found a single one that works so well with multiple languages, instant custom language translation, easy switch installation. And never for that price!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Dustin, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 16, 2022

Nach dem ersten Eindruck ein sehr guter Support und die App mit den Übersetzungen wurde innerhalb einer halben Stunde vom Support (Pauline) eingerichtet. Sehr gut bislang

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Markus Here's Levi. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

Aug. 24, 2022

The customer service is super responsive. Always cater to our issues promptly and willing to go an extra step to fix issues that we didn't notice before. Highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lawrence, My name's Justin. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 15, 2022

Un conseil très rapide et personnalisé à ma demande. C'est très appréciable d'être accompagné de cette manière.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pierre, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 15, 2022

Great support provided, perfect app for stores who require mulitple languages and currency. Love working with their team to find new solutions to business problems.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jason, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 15, 2022

Chouxie was amazing in installing the app, very good customer support. Application is perfect for stores who would like to use different languages and currency.

Store

2EROS

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Jason, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 14, 2022

Ayden is very friendly and helpful, the design is good tooAyden is very friendly and helpful, the design is good tooAyden is very friendly and helpful, the design is good too

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 14, 2022

great app, good customer service, nice staff, i would reccomend it to any one tryna embed multiple languages.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Enzo. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy - Translate Language and Convert Currency

5 / 5 Share

June 14, 2022

Very Responsive and efficient. The answers with details which can guide me completed the issue. and fix the bug very quickly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tommy, I'm Levi. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

March 19, 2025

I used this app to solve the error in our translation. They did it quickly. Communication was very kind and helpful. Thank you very much Andy!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Justina, Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

I set up this app very fast with the help of John. Translation seems great. Just what I needed. Awesome!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nathalie, I'm Daisy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

The software works very well, and my website is very suitable, the seller replies very quickly and the service is very good

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Wang, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency