All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (115 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2022

I am using this App for my online B2B shop and the handling and use is very easy and quick. Automated translations can be edited easily. With this app it was possible for me to install a second language to my store within not even two hours. The support is excellent - even at the weekend I was welcomed by Molly first and guided through the first steps, then Amber took over and helped me with difficulties concerning the installation. She even assisted with editing the code with a developer - I am really impressed of the support! I can recommend the App very warmly!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Maren, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

April 23, 2022

Har inte provat allt än, men funkar som den ska än så länge. Fint design och hjälpsam support! Enkelt att fixa till inställningar, mycket bra instruktioner!

Using app

40 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Monika, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 21, 2022

Really good app and the translations are very accurate, i love how it works overall and the app has a friendly interface and hence why is suitable for new uers

Using app

38 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi Sonya, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

April 21, 2022

Stiamo testando per ora la versione di prova ma risulta funzioni tutto per ora tutto funziona nella norma

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Stefania, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

April 21, 2022

Super Fast Response Time from Support and Dev Team. Solved every Problem very fast and with ease. Top

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

April 20, 2022

I just started using the App and the support from the agent "Zenny" was first class, the site works great and the knowledge that I have help at hand is very reassuring. Thanks Zenny and I look forward to using the App.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lawrence, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 20, 2022

Good app. And very thanks to technical support! They help very much and do all the setup! I recommended

Store

STONY

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ruslan, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 19, 2022

kind and knowledgeable staff, excellent app!! VERY INtuitive and interesting thank you . : : : : : : :

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Salvatore, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

April 19, 2022

Great service with all the languages. The team is very reactive if you have an issue or need their help. I recommand

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jonas, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

April 19, 2022

very effective and helpful app the support team is very supportive and replies quickly my experience was good with this app

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 19, 2022

Thanks Jane, with her help, solve all the issues I met. Everything runs well, and I can will multi language and multi curreny to sell my product,

Store

pumapat

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

April 18, 2022

A nice app with friendly interface and good support. We had some problems with configuring the translation but Transcy's support team provided prompt assistance and helped us a lot

Store

Hideez

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Vladislav, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

April 18, 2022

Very professional staff assistance.This is a great app, I will recommend my friends to use it, it helps me a lot.

Store

coospo

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

April 18, 2022

great support when I have problem. The support team is helpful & their service are professional. It let my business go on more easiler & touch my target. For the app is friendly to use. If you have any question, support team will help you soon.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ching, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 15, 2022

Service après vente très réactif, je recommande ! Service après vente très réactif, je recommande !

Store

Swimi

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Etienne, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

April 15, 2022

I am very satisfy with the customer service, actively and patiently answer my questions and fix my setting up issue well.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Yuhong, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

It works nice for me. Great customer support that guarantees setting up the features work quickly. Thank you

Using app

26 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Nguyên, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

Very good app, nice with Language and currency in one! Awesome support. Quick help and easy to use app!

Using app

39 minutes

Total reviews

34

Average rating

4.9

Developer Reply

Hi Erik, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

Very helpful app and thanks to Grace I set up it very easily in 5min! My store is now translated in english with us dollars currencies, perfect to sell overseas

Store

Tealer

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alexandre, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

July 18, 2023

perfect support from Violetta, fast response time, everything solved, the translations work quite well - thanks

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. For the feedback about spam mail to ask review, I have reminded them to avoid it in the future, once again I personally apologize for this inconvenience. Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency